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Two-step authorisation

Adrian Costello
Adrian Costello

Hi- I'm trying to setup two step in Microsoft Authenticator. I scan in the QR code from the Mozilla settings and that appears to work. However when I copy the generated code from the app and try to enter it back into the settings in my browser it tells me the code is wrong and thus I can't setup two step. I've tried loads of different authenticator apps and none seem to work. Can you help please? Thanks- Adrian.

Hi- I'm trying to setup two step in Microsoft Authenticator. I scan in the QR code from the Mozilla settings and that appears to work. However when I copy the generated code from the app and try to enter it back into the settings in my browser it tells me the code is wrong and thus I can't setup two step. I've tried loads of different authenticator apps and none seem to work. Can you help please? Thanks- Adrian.

Valgt løsning

I retried this again and again played around with the time settings on the PC and this time it worked and 2 step is now setup.

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Adrian Costello
Adrian Costello Spørgsmålsstiller

I've also checked that the time is the same on the iPhone and the computer.

Adrian Costello
Adrian Costello Spørgsmålsstiller

Valgt løsning

I retried this again and again played around with the time settings on the PC and this time it worked and 2 step is now setup.