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browser will not sync bookmarks and history from old computer

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my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you should be able to sync your whole account to a new device to my dismay that is not the case and I have years of bookmarks and history on my account urgent fix would be appreciated.

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you should be able to sync your whole account to a new device to my dismay that is not the case and I have years of bookmarks and history on my account urgent fix would be appreciated.

Valgt løsning

Yeah @cor-el I ended up putting the SSD from the old laptop [old as in 1 year] in the spare m.2 slot in the new laptop and was able to access what I needed. thanks for the reply.

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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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Is the hard drive of the old device still healthy to be able to build it in an enclosure and access the drive via USB ?

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Valgt løsning

Yeah @cor-el I ended up putting the SSD from the old laptop [old as in 1 year] in the spare m.2 slot in the new laptop and was able to access what I needed. thanks for the reply.