browser will not sync bookmarks and history from old computer
my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you should be able to sync your whole account to a new device to my dismay that is not the case and I have years of bookmarks and history on my account urgent fix would be appreciated.
Yeah @cor-el I ended up putting the SSD from the old laptop [old as in 1 year] in the spare m.2 slot in the new laptop and was able to access what I needed. thanks for the reply.Læs dette svar i sammenhæng 👍 0
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Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
Is the hard drive of the old device still healthy to be able to build it in an enclosure and access the drive via USB ?
Yeah @cor-el I ended up putting the SSD from the old laptop [old as in 1 year] in the spare m.2 slot in the new laptop and was able to access what I needed. thanks for the reply.