Font problems in Thunderbird
Any idea how I can fix issues with the subject and other fields displaying an unreadable font? If I highlight the areas, the font is readable and sometimes it is fine. See attached example - subject line should read: "Use Color-Changing Sequins to Tell Time"
Valgt løsning
I am running version 102.9.1 (64-bit). I restarted in troubleshooting mode and the problem went away so it is likely an add-on causing the problem. When I switched back to normal mode, the problem seems to have gone away. I will play with the add-ons if it comes back. Thanks for your help.
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Can you share a screenshot of the source statements?
Sorry - I am a bit of a Thunderbird newbie. What do you mean by source statements?
If you highlight the email and click cntl and 'u' the source statements of the email will appear. You should see the 'Subject:' line in that, displayed in text. Seeing that may be helpful.
Okay - here is a dump of the source statements - at least as much as allowed.
From - Thu Mar 30 14:30:46 2023 X-Account-Key: account1 X-UIDL: ABSapPMyy3SVZCXUDAZkuFgd4bQ X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from 10.197.32.201
by atlas309.free.mail.bf1.yahoo.com pod-id NONE with HTTPS; Thu, 30 Mar 2023 18:25:15 +0000
Return-Path: <0101018733c4483f-ff75bbab-2b14-4f4c-95d1-3cd3f2089240-000000@us-west-2.amazonses.com> X-Originating-Ip: [54.240.27.44] Received-SPF: pass (domain of us-west-2.amazonses.com designates 54.240.27.44 as permitted sender) Authentication-Results: atlas309.free.mail.bf1.yahoo.com;
dkim=pass header.i=@support.mozilla.org header.s=53nfvfrgqnsfql3fo6iq4d2oyxr6lsbk; dkim=pass header.i=@amazonses.com header.s=hsbnp7p3ensaochzwyq5wwmceodymuwv; spf=pass smtp.mailfrom=us-west-2.amazonses.com; dmarc=pass(p=NONE) header.from=support.mozilla.org;
X-Apparently-To: mjc_edwards@yahoo.ca; Thu, 30 Mar 2023 18:25:15 +0000 X-YMailAVSC: gCuBETo3bBvd_G1NgveY6kvKiuShiGcjECz.2Z9dCN0qcOS
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X-YMailISG: HT3BtscWLDvDzt90H0CFJHHfMn.1VZjw77gqva3Msyb33KEd
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Received: from 54.240.27.44 (EHLO a27-44.smtp-out.us-west-2.amazonses.com)
by 10.197.32.201 with SMTPs (version=TLS1_2 cipher=TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256); Thu, 30 Mar 2023 18:25:15 +0000
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=53nfvfrgqnsfql3fo6iq4d2oyxr6lsbk; d=support.mozilla.org; t=1680200714; h=Content-Type:MIME-Version:Subject:From:To:Date:Message-ID:Reply-To; bh=iOM6Eu/0ZAMIYtI7iWGuSjzzZJI4UakQr+PbfdACygc=; b=L+LOItjyLzbvOUS06fccgY8h/04LlrKHJ5kFt7U51WXJhlcLGzEmfoTjgVSIXKqk /0mBDf1qD/d/TAtPjs+EWSTSbcj2EcBChLZy3qu3haQrs8iZ79AXdD3NEGeHeuJHCJ2 Urb3RcrLwhDWqF4ZDJbafYxSU3FXj1HIju9JWhlc= DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=hsbnp7p3ensaochzwyq5wwmceodymuwv; d=amazonses.com; t=1680200714; h=Content-Type:MIME-Version:Subject:From:To:Date:Message-ID:Reply-To:Feedback-ID; bh=iOM6Eu/0ZAMIYtI7iWGuSjzzZJI4UakQr+PbfdACygc=; b=KgPVRD/g9jLDOPLrHdA3EK7H1SAglUyzq+j6QGhon5MJVXIu6yI+wCjoUrWD0zgF T4GUficdXjOxzq+oPykOayO0MdfcGDGjYHuMUXcqt+AkGMkTpQVBwSP3Noq7kK1bbAz yQu2GW2Wo8bF96vr90sVmoW4bgb60uAgMvtBKfCg= Content-Type: multipart/alternative;
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MIME-Version: 1.0 Subject: david posted an answer to your question "Font problems in
Thunderbird"
From: Mozilla Support Forum <no-reply@support.mozilla.org> To: mjc_edwards@yahoo.ca Date: Thu, 30 Mar 2023 18:25:14 +0000 Message-ID: <0101018733c4483f-ff75bbab-2b14-4f4c-95d1-3cd3f2089240-000000@us-west-2.amazonses.com> Reply-To: no-reply@mozilla.org Feedback-ID: 1.us-west-2.55Fn+vAtbDnVeXugvv+YsUqxmqRyBI6wITuZhQVE8SU=:AmazonSES X-SES-Outgoing: 2023.03.30-54.240.27.44 Content-Length: 7358
--===============2454289887247957676== Content-Type: text/plain; charset="utf-8" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit
Hi mjc_edwards,
david has posted an answer to your question on support.mozilla.org: Font problems in Thunderbird
david wrote: "Can you share a screenshot of the source statements?"
Avoid support scams. We will never ask you to call or text a phone number or share personal information. Learn more: https://support.mozilla.org/kb/avoid-and-report-mozilla-tech-support-scams
If this doesn't solve your problem, let david know by replying on the website: https://support.mozilla.org/questions/1409513?utm_campaign=questions-reply&utm_source=notification&utm_medium=email#answer-1573344
If this answer solves your problem, please mark it as "solved": https://support.mozilla.org/questions/1409513/solve/1573344?watch=RGzMGGhRaU&utm_campaign=questions-reply&utm_source=notification&utm_medium=email
This will help other Firefox users find good answers to their questions!
Help other Firefox users by browsing for unsolved questions on support.mozilla.org: https://support.mozilla.org/questions?filter=unsolved
You might just make someone's day!
-- Unsubscribe from these emails: https://support.mozilla.org/unsubscribe/2231857?s=RGzMGGhRaU --===============2454289887247957676== Content-Type: text/html; charset="utf-8" MIME-Version: 1.0 Content-Transfer-Encoding: 8bit
<meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title></title> <style type="text/css">h1 a:active {color:#0095dd} h2 a:active {color:#0095dd} h3 a:active {color:#0095dd} h4 a:active {color:#0095dd} h5 a:active {color:#0095dd} h6 a:active {color:#0095dd} h1 a:visited {color:#0095dd} h2 a:visited {color:#0095dd} h3 a:visited {color:#0095dd} h4 a:visited {color:#0095dd} h5 a:visited {color:#0095dd} h6 a:visited {color:#0095dd}</style>
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It appears you posted source code from my response. I just wanted to see the source statement for the SUBJECT line if the email you shared with the unusual text.
Here is a snipit. As you can see, in the source the text is fine. I have attached a jpeg showing hat the inbox and message preview looks like.
boundary="===============6376571431595664618=="
MIME-Version: 1.0 Subject: david posted an answer to your question "Font problems in
Thunderbird"
From: Mozilla Support Forum <no-reply@support.mozilla.org>
I am puzzled. From your screenshots, all the email subjects look fine. Is it just some messages that appear wrong?
The subject line looks fine in the inbox, it is when I open the email that they get garbled. If you look at the bottom of the jpeg when the email is open in a preview window you can see what I mean.
Now I see. Thank you. First, I'm really clueless. IF you have any addons, try deactivating them to see if that fixes it. I have never seen this. Are you on the release version or a beta or daily version?
Valgt løsning
I am running version 102.9.1 (64-bit). I restarted in troubleshooting mode and the problem went away so it is likely an add-on causing the problem. When I switched back to normal mode, the problem seems to have gone away. I will play with the add-ons if it comes back. Thanks for your help.
You're very welcome.