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Websites have differences between Firefox and Safari

  • 7 svar
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  • Seneste svar af jonzn4SUSE

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I recently viewed aa.com in Firefox. Was having trouble with linked pages and switched to Safari. Not only did the linked pages work in Safari, but there was a difference in the homepage, as well. Why would this happen? Not sure whether to switch back, because of inconsistency of sites working well in Firefox.

I recently viewed aa.com in Firefox. Was having trouble with linked pages and switched to Safari. Not only did the linked pages work in Safari, but there was a difference in the homepage, as well. Why would this happen? Not sure whether to switch back, because of inconsistency of sites working well in Firefox.

Alle svar (7)

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What is the issue? Provide steps to replicate the issue and screenshots.

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In Firefox I went to aa.com. Logged in. Clicked on "AAdvantage", then "AAdvantage Credit Cards". Clicked on "learn more" under any of the credit card options and was taken to a page stating PAGE NOT FOUND 404...

I will attach a screenshot.

When I follow the same route in Safari, I'm taken to a page with the information I'm looking for.

I will attach a screenshot of that as well.

I do not understand why this is happening. Can I trust Firefox to give me an accurate web experience? My Firefox is up to date, so that is not the issue.

I prefer Firefox, but if I can't trust the experience, then I will have to switch back to Safari.

Thanks for your help!

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Thank you for the steps. I don't have a login, but let me see if I can create one. Did you try the same steps with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

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I created an account and had no issue with the site. I was able to "Learn More" about each card offer. see screenshotss

Ændret af jonzn4SUSE den

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Is there anyone else that can help with this? I've logged in to both my account and my husband's account on aa.com using Firefox and get the same result - I get the "page not found" window.

This doesn't happen to me while using Safari.

I appreciate the attempt to help from jonzn4SUSE, but the fact that it works for jonzn4SUSE doesn't change my result while using Firefox.

I'm using Firefox on a Mac.

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OK. NOW I figured it out. I'm using DuckDuckGo and it was blocking something on the aa.com site.

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That's why I asked you to run Firefox in Safe Mode to see if it was an add-on causing the issue.  ;-/