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Mozilla recovery codes

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Bithiah replied
robno538
robno538

The txt document codes I was given to save to my computer were corrupted in a recent windows update gone wrong. Can you give me those codes back, or are there other routes I can take to correct this?

The txt document codes I was given to save to my computer were corrupted in a recent windows update gone wrong. Can you give me those codes back, or are there other routes I can take to correct this?

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robno538
robno538 Spørgsmålsstiller

Thought this was a direct message with support. Would appreciate this getting taken down. Sorry mods!

Kiki
Kiki
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Mozilla Staff

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Hi robno538,

I'm afraid we don't have a backup process in place to give you that information. Sorry about that!

See What if I'm locked out of Two-Step Authentication? if you're locked out of 2 factor authentication.

Bithiah
Bithiah

Hey there!

If your problem has been solved, please mark any answer as the solution to let others know this thread is over. If your problem still persists, please tell so we can further assist you. Thank you!

Bithiah