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Attempting to download brokerage statements from E-Trade

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Dropa;

I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statement , however, from my DESKTOP I cannot download an E=Trade brokerage statement for me to view the pages of the statement.

Below is the address or link for downloading an E=Trade brokerage statement, on my screen, from my DELL LAPTOP, whereby the pages of the statement appear, This is the identical link / address that I copied from my DESKTOP, however the statement does not appear: "Download failed"

https://edoc.etrade.com/e/t/onlinedocs/doc?docType=stmt&docId=0

How may I correct not being able to download and E-Trade statement, to view on the screen (after which downloading to a file) on my DESKTOP ???

                          Michael
Dropa; I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statement , however, from my DESKTOP I cannot download an E=Trade brokerage statement for me to view the pages of the statement. Below is the address or link for downloading an E=Trade brokerage statement, on my screen, from my DELL LAPTOP, whereby the pages of the statement appear, This is the identical link / address that I copied from my DESKTOP, however the statement does not appear: "Download failed" https://edoc.etrade.com/e/t/onlinedocs/doc?docType=stmt&docId=0 How may I correct not being able to download and E-Trade statement, to view on the screen (after which downloading to a file) on my DESKTOP ??? Michael

Alle svar (3)

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Dropa

Please guide me regarding how I can correct the above question. Why can my Dell Laptop show the E-Trade statement on the screen and download the statement to a document file; where my Desktop equipped with the identical equipment (Firefox and Windows 10) as my Dell Laptop; cannot show the statement on the screen and prevents me from downloading the statement to a document file ??????

             Michael
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Dropa

Please review my 2 former questions regarding downloading documents from my Desktop and Dell Laptop, both operating with Firefox and Windows 10.

What can I adjust to correct the above: 1. showing the document on the screen and 2. downloading of documents

                      Michael
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Could you continue in your earlier thread here: https://support.mozilla.org/questions/1387167