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All information vanishes when I attempt to use firefox

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  • Seneste svar af Paul

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When I load Firefox, everything appear for a second and then a lot of the information just disappears.

This includes all links when i search for anything. Basically no content appears.

I have tried everything in this list:

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#firefox:mac:fx99

Any ideas please.

When I load Firefox, everything appear for a second and then a lot of the information just disappears. This includes all links when i search for anything. Basically no content appears. I have tried everything in this list: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#firefox:mac:fx99 Any ideas please.

Alle svar (8)

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i thought i did upload one ? strange will try and upload again ? i am attaching image below but it just say uploading...

In terms of URL ? it's on google at the home. anything i search.

a. i can't even type into a search bar (as the text doesn't appear) b. when i search any term no links no text, nothing appears

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https://www.dropbox.com/s/aflt9nrkvvxznb8/Screenshot%202022-07-13%20at%2014.12.40.png?dl=0

https://www.dropbox.com/s/4bxtz3iapw3rqlr/Screenshot%202022-07-13%20at%2014.38.27.png?dl=0

this is when i attempt to search using google and when i actually enter google.co.uk into firefox

(i don't know why it wont allow me to add a screen shot) ? ^^ see link above

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Yes in private mode. No in Troubleshoot mode.

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Do you still see a Firefox window ?

Can you open a new window to see if that window works better ?

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Here is a Lo-Res Video Clip of what I am experiencing:

The clip isn't the best quality- but the original was massive, but hopefully it shows the issues.

https://www.dropbox.com/s/0pv0rl8den5qmpv/Firefox_Screen%20Recording%202022-07-15%20at%2013-40-04.mp4?dl=0

(Yes the same happens if i open a new Window) the video only shows Tabs but yes i have also tried new window.

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Hi

I think that this previous support answer may help:

https://support.mozilla.org/fy-NL/questions/1344386

It looks like a font file is missing from your computer, so when text that requires that file is entered, nothing is displayed.

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