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I need help regarding Firefox Non Secure alert on SSL Pages

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Hi, Firefox support,

I need help regarding a website https://kidscareclub.com when I browse this site on my desktop firefox browser it shows not secure alert on the top left corner on the lock icon. But it's working fine in other browsers like chrome safari etc.

Another problem is that some of the pages of this website still opening with SSL in firefox mobile. Can you help me please because I have to submit my information on this website?

Hi, Firefox support, I need help regarding a website https://kidscareclub.com when I browse this site on my desktop firefox browser it shows not secure alert on the top left corner on the lock icon. But it's working fine in other browsers like chrome safari etc. Another problem is that some of the pages of this website still opening with SSL in firefox mobile. Can you help me please because I have to submit my information on this website?

Ændret af James den

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Do you mean you get a warning triangle on the lock icon? Usually that means an image loaded into the page uses an HTTP: address rather than an HTTPS: address. This is allowed by default because it is low risk, but it is possible to block insecure images if you prefer.

First, though:

Could you try reloading the page bypassing the cache. Either:

  • Shift+click the Reload button on the toolbar
  • Press Ctrl+Shift+R
  • Press Ctrl+F5

Any improvement?

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normarharris209 said

Hi, Firefox support, I need help regarding a website https://kidscareclub.com when I browse this site on my desktop firefox browser it shows not secure alert on the top left corner on the lock icon. But it's working fine in other browsers like chrome safari etc. Another problem is that some of the pages of this website still opening with SSL in firefox mobile. Can you help me please because I have to submit my information on this website?

sorry this website https://kidscareclub.com

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Sorry, I don't know what to make of that. Here it shows Connection secure on the desktop browser. I can't comment on mobile.

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Valgt løsning

Do you mean you get a warning triangle on the lock icon? Usually that means an image loaded into the page uses an HTTP: address rather than an HTTPS: address. This is allowed by default because it is low risk, but it is possible to block insecure images if you prefer.

First, though:

Could you try reloading the page bypassing the cache. Either:

  • Shift+click the Reload button on the toolbar
  • Press Ctrl+Shift+R
  • Press Ctrl+F5

Any improvement?