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Problems with faulty Log-in pop-up

  • 2 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af FredMcD

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HI. My account on Firefox BROWSER is being and staying disconnected. I get a pop-up login message (attached) - but as I fill it correctly it just repeats and recycles. I never actually get to connect browser and account.

I do have acces to my account via Mozillas main website gateway - so the login is correct. But that doesn't repair the browser issue.

MAC OS X 12.2.1 and MacBook Pro (Retina, 15-inch, Mid 2015)

Thanks for any suggestions to fix this.

T

HI. My account on Firefox BROWSER is being and staying disconnected. I get a pop-up login message (attached) - but as I fill it correctly it just repeats and recycles. I never actually get to connect browser and account. I do have acces to my account via Mozillas main website gateway - so the login is correct. But that doesn't repair the browser issue. MAC OS X 12.2.1 and MacBook Pro (Retina, 15-inch, Mid 2015) Thanks for any suggestions to fix this. T
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Alle svar (2)

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I have cleared cookies and cache, but it didn't resolve the issue, so the browser stays disconnected from the account.

Ændret af thorbjorn.andersen den

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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