Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox not loading or opening after uninstalling and removing everything

  • 2 svar
  • 1 har dette problem
  • 7 visninger
  • Seneste svar af James

wfmikitin
wfmikitin
more options

Firefox won't open so I went and uninstalled it and reinstalled it and it won't load anything and is just stuck on the white screen with the address bar. My firefox account works with my phone and other laptop, so I do not know what the issue is.

Firefox won't open so I went and uninstalled it and reinstalled it and it won't load anything and is just stuck on the white screen with the address bar. My firefox account works with my phone and other laptop, so I do not know what the issue is.

Alle svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use Webroot security software then look at this thread for possible workarounds for now like to run Firefox in Windows 8 compatibility mode or Firefox 98 Developer Edition. Some have reported that uninstalling and reinstalling Webroot helps.

James
James
  • Top 25 Contributor
  • Moderator
more options

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations