On Monday September 25th from 10PM EDT - 12AM EDT (2AM UTC - 4AM UTC on September 26th), we will be performing system maintenance on the Firefox Accounts databases for two hours. During the maintenance window, there will be brief periods of a few minutes where users will not be able to login to their accounts. Please try again at a later time.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Too young (account creation failed)-SOLVED

  • 1 svar
  • 1 har dette problem
  • 3 visninger
  • Seneste svar af cor-el

k
k
more options

when creating firefox account, i entered 0 as my age, because i saw no reason for ffox to ask for this private info. after that, firefox told me i am too young to have an account and there was no way to go back!

just another horrible act on ffox part that does not surprise me at all after seeing so many :(

if this happens to you, here is the solution: find the firefox cookies and delete them (see image)

when creating firefox account, i entered 0 as my age, because i saw no reason for ffox to ask for this private info. after that, firefox told me i am too young to have an account and there was no way to go back! just another horrible act on ffox part that does not surprise me at all after seeing so many :( if this happens to you, here is the solution: find the firefox cookies and delete them (see image)
Vedhæftede skærmbilleder

Alle svar (1)

cor-el
cor-el
  • Top 10 Contributor
  • Moderator
more options

I think that it should normally possible to close and restart Firefox to recover from this mistake.