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the i360 software company states they do not support mozilla. Will you please contact them. I was getting ready to sign up for mozilla vpn but cannot until a resolution occurs Thanks.<support @i-360.com>

  • 2 svar
  • 1 har dette problem
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  • Seneste svar af mcalidonio

barry.wagner
barry.wagner
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(i360) software state they do not support Mozilla. They want me to switch to Chrome or Safari. I DO NOT WANT TO SWITCH. I was getting ready to sign up for mozilla vpn but this will not work. Can you please contact i360 support <support @i-360.com> and resolve their issue of sending me downloads of zip files that i cannot open. Thanks for your immediate attention to this MAJOR PROBLEM for me. My email is ...


edited email from public and search/spam bots view on this community forum.

(i360) software state they do not support Mozilla. They want me to switch to Chrome or Safari. I DO NOT WANT TO SWITCH. I was getting ready to sign up for mozilla vpn but this will not work. Can you please contact i360 support <support @i-360.com> and resolve their issue of sending me downloads of zip files that i cannot open. Thanks for your immediate attention to this MAJOR PROBLEM for me. My email is ... edited email from public and search/spam bots view on this community forum.

Ændret af James den

Alle svar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Barry, is the problem with saving/opening the ZIP files directly from a download page on their site, or are they email attachments, and you are not able to save/open them from the email message (that you are reading in Firefox)? Or is the problem after they are saved to a folder in Windows?

mcalidonio
mcalidonio
  • Moderator
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Hey there,

Thank you for reaching out through our Firefox question forum!

So we can better assist you with your Mozilla VPN questions/concerns, please contact us directly through our support channel following the link below:

We'd be looking forward to your report and helping you out