Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can no longer log in to my Firefox browser, which has disappeared. This follows an attempt to upgrade to your latest version

  • 1 svar
  • 1 har dette problem
  • 10 visninger
  • Seneste svar af cor-el

more options

I would like to return to and continue using my last Firefox browser, which disappeared when I attempted to upgrade to your latest version. Is it possible you could provide numbered 'baby steps' for me to follow to achieve this? Thank you. David Meek PS Frustratingly, my passwords, which were stored on the Firefox device, have disappeared, too).

I would like to return to and continue using my last Firefox browser, which disappeared when I attempted to upgrade to your latest version. Is it possible you could provide numbered 'baby steps' for me to follow to achieve this? Thank you. David Meek PS Frustratingly, my passwords, which were stored on the Firefox device, have disappeared, too).

Alle svar (1)

more options

Note that Firefox 78.15.0 is the last version for your Mac OS X platform (update channel: mozilla-mac-eol-esr1), so you will no longer receive updates.

In case you need to reinstall: