Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Thunderbird wwill not read the profiles folder

  • 1 svar
  • 1 har dette problem
  • 14 visninger
  • Seneste svar af Matt

Silverspur
Silverspur
more options

Hi , Changing computers, I downloaded T'bird to my new Windows 10 PC, then copied and pasted the Profiles folder from my old machine to the new one, placing the file exactly where the new download placed its Profile folder. But no subfolders or archived emails are visible in the new system. Profiles Manager shows that the root profile is the one I transferred but the 'local' profile is empty. Anyone have an idea what I can do, please? Thanks

Hi , Changing computers, I downloaded T'bird to my new Windows 10 PC, then copied and pasted the Profiles folder from my old machine to the new one, placing the file exactly where the new download placed its Profile folder. But no subfolders or archived emails are visible in the new system. Profiles Manager shows that the root profile is the one I transferred but the 'local' profile is empty. Anyone have an idea what I can do, please? Thanks

Alle svar (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

have a look at the local directory on your old device in account settings > Local Folders did you actually copy that location to the new device?