Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

locked out of fire fox

more options

I recently lost power and had to reinstall most apps ,thunder bird not been set up yet. when i tried to set up fire fox it said i was locked out because the code sent to my email couldn't find my email address does this mean i have to use a different browser? From what i have read ,i need to enter a new email address ,which i don't have. thanks

Alle svar (4)

more options

You don't need a code or log onto anything to use Firefox. When does that message show up?

Nyttig?

more options

I can use firefox .When i try to logon sync,to get my bookmarks and passwords back i get this (The confirmation email we sent to everguson@zoominternet.net was returned and we’ve locked your account to protect your Firefox data.)as i said previously i didn't have Thunderbird set up yet so the message with the code was returned. Many thanks for answering my post

Nyttig?

more options

I can use firefox .When i try to logon sync,to get my bookmarks and passwords back i get this (The confirmation email we sent to everguson@zoominternet.net was returned and we’ve locked your account to protect your Firefox data.)as i said previously i didn't have Thunderbird set up yet so the message with the code was returned. Many thanks for answering my post

Nyttig?

more options

Hi everguson,

Please wait for 24 hours and then request that your verification mail be sent again.

(Check this link out for more details)

Hopefully, you will receive the confirmation code then and you'll be able to log in to your account.

PS: Let me know once you are able to log in.

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.