Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

scrolling is not working on some sites.

  • 3 svar
  • 1 har dette problem
  • 858 visninger
  • Seneste svar af FredMcD

more options

on some pages, etsy for example, the page loads but I can't scroll down the page. When I cut and paste the link into chrome, it works perfectly so I know it's not my mouse or keyboard. This is something that has happened over the last few weeks.

I've cleared all cookies, cache, reinstalled firefox, all the usualy things but to no avail.

please can anyone provide a real solution?

this is an example of a page that won't scroll:

https://www.etsy.com/ie/listing/655397682/pentagram-crow-skull-choker-necklace

on some pages, etsy for example, the page loads but I can't scroll down the page. When I cut and paste the link into chrome, it works perfectly so I know it's not my mouse or keyboard. This is something that has happened over the last few weeks. I've cleared all cookies, cache, reinstalled firefox, all the usualy things but to no avail. please can anyone provide a real solution? this is an example of a page that won't scroll: https://www.etsy.com/ie/listing/655397682/pentagram-crow-skull-choker-necklace

Valgt løsning

I turned off hardware accel and it worked. I turned it back on and it workes again.

Many thanks for your help. Much appreciated

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

more options

I had no problem on that page.

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

more options

Valgt løsning

I turned off hardware accel and it worked. I turned it back on and it workes again.

Many thanks for your help. Much appreciated

more options

Glad to help. Safe Surfing.