Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Duo Authentication

  • 1 svar
  • 1 har dette problem
  • 6 visninger
  • Seneste svar af cor-el

more options

Hi everyone.

Thanks in advance for your help, and apologies if this question was covered elsewhere.

My graduate school uses Duo for authentication. When I log into the intranet on my laptop, I'm prompted to send a "push" notification to my phone. There's the option to "remember this device for 30 days", referring in this case to my laptop. But even when I check the box, I'm asked again to authenticate via phone each time I use the intranet on my laptop, seemingly despite having sought to "remember this device" previously. This is inconvenient, as I'm frequently without my phone.

How can I get the "remember" feature to take effect?

Again, thanks for your help -- and apologies for any indelicacies in my attempted description of the situation.

Alle svar (1)

more options

Detail like websites remembering you and log you in automatically is stored in a cookie.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions/Permissions"

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • clearing "Cookies" will remove all cookies including cookies with an allow exception you may want to keep

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.