Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new MacBook Air computer

  • Ingen svar
  • 1 har dette problem
  • 6 visninger
more options

I have had PCs for years and have used Firefox. My PC died and will not boot. I have an image of my C:\ drive on a Passport disk. But the Mac will not read it. I installed Firefox on my new Mac and signed in had all of my bookmarks and passwords. Then there was a Firefox icon on the bottom strip and one on my screen. In the interim, I opened some new accounts and used a bunch of passwords. At the end of the day, I dragged the icon on the screen down to the row of icons at the lower screen. That wiped out my Firefox. I downloaded Firefox again and put in what I thought was the password and it said I had multiple accounts and if I changed the password it would erase all of my data. I need to find out how to get the right password so I preserve my data. The email account I used as the ID is coolsgirl@msn.com. I am 72 and I don't want to make a mistake that is irreversible. My sister said Macs were easier but I should have gotten a new PC. Live and learn. I don't know my Firefox email. Thank you, Phyllis

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.