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Website does not open properly after browser update. its working fine on other browsers

  • 9 svar
  • 1 har dette problem
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  • Seneste svar af FredMcD

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Hello one website is not working properly anymore one firefox 89.0 (64-bit). before never had problems. and it is working fine on other browsers. tried to solve it without the addons extensions. not working either. attached screenshots how it is, and how it should be. thanks for any help

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These websites load okay for me.


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Hi, stoggy123.

Hopefully these few links might help you:

Thanks

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hello orange sorry, didn't work with langquages changes

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stoogy123 said

one website is not working properly anymore one firefox 89.0 (64-bit).

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

Please provide a public link (no password) that we can check out. No Personal Information Please !

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Hi Fred There is no error message. it just not load properly, mean not all text. see attachments in original post for the difference with different browsers (firefox vs microsoft edge). and it is not loading properly when i open an article on the website. just the header and no text. the website is http://egon-w-kreutzer.de/

then there is a similar problem on this website; https://www.zerohedge.com/markets/ethical-failures-tesla-dropped-australian-sustainability-etf-due-environmental-and-labor if i want to see the comments then i see only the names but not what they wrote. attachment screenshot

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These websites load okay for me.


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Thanks Fred

problem solved with: Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

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It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

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no, i don't think the problem was with add-ons extensions. i made the whole process with disable the add-ons and restart Firefox before. it doesn't solve the problem.

i don't know what was really the problem. but when i made your suggestion with the "Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}",

it solved the issue.

Thanks and regards

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https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes), any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem. If the problem goes away, that tells us one thing. If it does not, that tells us something else.

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