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WideVineCdm plug in crash is stopping me from watching netflix suddenly

  • 2 svar
  • 1 har dette problem
  • 3 visninger
  • Seneste svar af cor-el

jessicafarrell1029
jessicafarrell1029
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I have been watching netflix from my macbook air on firefox everyday and suddenly the video im watching abruptly stops and at the top of the page it says " WideVineCdm plug in crash" and at first refreshing the page would remedy the issue and i could resume my video but now refreshing doesn't do anything & I have spent literally all day trying to get back to what i was watching and it's so frustrating because all the tips on what to do are not helping at all and i am sure i am using the most updated version of firefox.. Help! Please!

I have been watching netflix from my macbook air on firefox everyday and suddenly the video im watching abruptly stops and at the top of the page it says " WideVineCdm plug in crash" and at first refreshing the page would remedy the issue and i could resume my video but now refreshing doesn't do anything & I have spent literally all day trying to get back to what i was watching and it's so frustrating because all the tips on what to do are not helping at all and i am sure i am using the most updated version of firefox.. Help! Please!

Alle svar (2)

TyDraniu
TyDraniu
  • Top 25 Contributor
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There should be an update today or tomorrow. Some widevine issues should be fixed.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Firefox 78.10.1 has already been released, but that doesn't has a fix for OS X 10.9

The fix that 88.0.1 and 78.10.1 will get is about playing DRM protected content in HD when HDCPv1 is enforced. There is no fix possible for Mac OS X 10.9.5 users because Widevine no longer supports this OS.

See comment 14:

I've seen some folks discussing this bug in the context of Widevine no longer working on MacOS 10.9 due to the CDM not supporting that OS version. To avoid ambiguity, I want to highlight that the MacOS compat issue is a separate issue from this and is tracked in bug 1706393.

The DRM knowledge base article has been updated.

Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported.