Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Unable to change secondary email address.

  • Ingen svar
  • 2 har dette problem
  • 5 visninger
Not the sharpest tool
Not the sharpest tool
more options

I am attempting to change my secondary email address with the intent to make my new email the primary email. I have removed the old secondary email, but when I try to add the email address that I want. I get an error message saying that the email already exists. I note that in the Firefox account dialog the secondary email address is blank.

I did sign up for Firefox VPN using the email address that I'd like to use and so that's a possible reason. I just don't know how to fix it. Note; I'm no longer planning to use Firefox VPN. I wonder if perhaps there's a way to cancel/delete that account.

Yours Not the sharpest tool. (I feel like I'm not the sharpest fool.)

I am attempting to change my secondary email address with the intent to make my new email the primary email. I have removed the old secondary email, but when I try to add the email address that I want. I get an error message saying that the email already exists. I note that in the Firefox account dialog the secondary email address is blank. I did sign up for Firefox VPN using the email address that I'd like to use and so that's a possible reason. I just don't know how to fix it. Note; I'm no longer planning to use Firefox VPN. I wonder if perhaps there's a way to cancel/delete that account. Yours Not the sharpest tool. (I feel like I'm not the sharpest fool.)