Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF repeatedly wants permissions to Install Helper Tool on startup.

  • 2 svar
  • 1 har dette problem
  • Seneste svar af ksmith6

more options

Version 85.0.2 (64-bit) Upon every startup, FF asks for my system login permissions to install a helper tool, to which I have reluctantly done but it seems to not install anything different yet continues each time to prompt the Helper Tool install. What is the Helper Tool? I can't find any info about it. How do I turn off the prompt?

Alle svar (2)

more options

Haven't heard about it. Can you attach a screenshot of this prompt? Thanks.


more options

Apologies for the delayed response. I was traveling for a couple of weeks. Screenshots attached.

If it is simply prompting to install an update, IMO, it is a misleading/confusing message because I'm thinking a "Helper Tool" is along the lines of an Add On to the toolbar that I can choose to install or skip. Very different than a software update.

Ændret af ksmith6 den


Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.