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Firefox repeatedly crashes when I try to open Facebook. It only opens in safe mode. V 85.0.2. There was no problem until yesterday. I did have Facebook Container, Colourful Tabs and Duck Duck Go as a browser

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Valgt løsning

I updated all my drivers including printer amd graphics, removed all add-ons, restarted the PC, then reinstalled AdBlocker, Facebook container and DuckDuckGo and the problem seems to be solved

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Here is a small selection of crash reports 29abc49b-4af5-453a-84fc-890e04a22715 18/02/2021, 16:38 c377eb61-08c8-4bc5-aba7-1d2c46a0b323 18/02/2021, 16:38 70246dc6-9adc-4f9c-9552-341a0a8ae9b6 18/02/2021, 16:38 f27e3897-1dad-4371-9d6c-d28e067ac248 18/02/2021, 16:22 764479b9-7e81-4919-8ed3-a809a025868e 18/02/2021, 16:21 be733b38-6955-4380-b827-ede12717bef6 18/02/2021, 16:21 3b626725-f465-43b1-8ffe-e647c78c0fa7 18/02/2021, 16:18 327d4609-364d-4476-a667-5355709aee74 18/02/2021, 16:17 b76b416c-fb1d-426f-a595-d334bcefba17 18/02/2021, 16:17 faa687d6-5e15-41cc-8a49-0a089a2e7927 18/02/2021, 16:16 ef0fe1ab-ea51-4f4c-9d2b-3c8c4639ee16 18/02/2021, 16:16

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Submitted Crash Reports Report ID Date Submitted bp-6d1e5a26-891f-475c-b415-efb5d0210218 18/02/2021, 16:18 View bp-e9ab43f2-d8b1-49f1-bc75-9a73b0210218 18/02/2021, 15:38 View bp-7e0cb43d-63c6-4524-89e3-eeab70210218 18/02/2021, 15:38 View bp-f4f419eb-380c-4ee3-9656-08da10210218 18/02/2021, 15:38 View bp-5f7278cc-45ff-41f1-a5b5-7c55d0210218 18/02/2021, 15:38 View bp-7c101fa1-4a16-4079-a3c7-57cfb0210218 18/02/2021, 15:38 View bp-17346512-3701-4fc2-bee9-760170210218 18/02/2021, 15:38 View bp-a61baeff-81bf-41e7-aacd-dead30210218 18/02/2021, 15:38 View bp-0f749d02-f6f1-41b5-92f2-41e270210218 18/02/2021, 15:38 View bp-a56652fb-eaa9-4aa9-ba5a-1016e0210218 18/02/2021, 15:38 View bp-67f84e7b-5efd-4070-b21e-09c470210218 18/02/2021, 15:38 View bp-17891be1-b949-46bc-a147-e54680210218 18/02/2021, 15:38 View bp-72ef8205-283c-4fe2-b70c-5f7c80210218 18/02/2021, 15:38 View bp-d81cc46d-9b5f-497a-a7f0-038590210218 18/02/2021, 15:38 View bp-d7a9bedc-5290-4761-912b-3da570210218 18/02/2021, 15:38 View bp-221c6dfb-5efe-431e-9bbf-e1e170210218 18/02/2021, 15:38 View bp-a94ccef8-6cf1-4538-bc90-6e39c0210218 18/02/2021, 15:38 View bp-33441e1d-6fb2-4135-aaee-3c81a0210218 18/02/2021, 15:38

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Submitted Crash Reports Report ID Date Submitted bp-6d1e5a26-891f-475c-b415-efb5d0210218 18/02/2021, 16:18 View bp-e9ab43f2-d8b1-49f1-bc75-9a73b0210218 18/02/2021, 15:38 View bp-7e0cb43d-63c6-4524-89e3-eeab70210218 18/02/2021, 15:38 View bp-f4f419eb-380c-4ee3-9656-08da10210218 18/02/2021, 15:38 View bp-5f7278cc-45ff-41f1-a5b5-7c55d0210218 18/02/2021, 15:38 View bp-7c101fa1-4a16-4079-a3c7-57cfb0210218 18/02/2021, 15:38 View bp-17346512-3701-4fc2-bee9-760170210218 18/02/2021, 15:38 View bp-a61baeff-81bf-41e7-aacd-dead30210218 18/02/2021, 15:38 View bp-0f749d02-f6f1-41b5-92f2-41e270210218 18/02/2021, 15:38 View bp-a56652fb-eaa9-4aa9-ba5a-1016e0210218 18/02/2021, 15:38 View bp-67f84e7b-5efd-4070-b21e-09c470210218 18/02/2021, 15:38 View bp-17891be1-b949-46bc-a147-e54680210218 18/02/2021, 15:38 View bp-72ef8205-283c-4fe2-b70c-5f7c80210218 18/02/2021, 15:38 View bp-d81cc46d-9b5f-497a-a7f0-038590210218 18/02/2021, 15:38 View bp-d7a9bedc-5290-4761-912b-3da570210218 18/02/2021, 15:38 View bp-221c6dfb-5efe-431e-9bbf-e1e170210218 18/02/2021, 15:38 View bp-a94ccef8-6cf1-4538-bc90-6e39c0210218 18/02/2021, 15:38 View bp-33441e1d-6fb2-4135-aaee-3c81a0210218 18/02/2021, 15:38

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You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

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Valgt løsning

I updated all my drivers including printer amd graphics, removed all add-ons, restarted the PC, then reinstalled AdBlocker, Facebook container and DuckDuckGo and the problem seems to be solved