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Cannot reach popular website

  • 7 svar
  • 1 har dette problem
  • 10 visninger
  • Seneste svar af cor-el

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Hello, I use a popular website hrca.net (Hornby Railways Collectors Association). Since about 12th February this year attempted access just times out saying the site is busy or down. I get the same problem using other browsers. Firefox flags a certificate/name/address error warning which can be bypassed but not very convenient and possibly unsafe. The owner of the website asked me to try the IP address as a test and it works perfectly. Why is Firefox suddenly flagging this problem after 6 years of using this site without any issues? The website owner says no other users have reported any problems. There are 2000+ users. I have tried clearing the cache, disabling add-ons and resetting Firefox. Using CMD tracert I have discovered the IP address called by hrca.net on my laptop is not the same as the one supplied by website owner. Any ideas would be greatly appreciated.

Vic Mumby

Hello, I use a popular website hrca.net (Hornby Railways Collectors Association). Since about 12th February this year attempted access just times out saying the site is busy or down. I get the same problem using other browsers. Firefox flags a certificate/name/address error warning which can be bypassed but not very convenient and possibly unsafe. The owner of the website asked me to try the IP address as a test and it works perfectly. Why is Firefox suddenly flagging this problem after 6 years of using this site without any issues? The website owner says no other users have reported any problems. There are 2000+ users. I have tried clearing the cache, disabling add-ons and resetting Firefox. Using CMD tracert I have discovered the IP address called by hrca.net on my laptop is not the same as the one supplied by website owner. Any ideas would be greatly appreciated. Vic Mumby

Valgt løsning

Right, can you do this?

Open up the command prompt (In Windows, you can use WINDOWS KEY+R to open Run dialogue box and type cmd) ... To see your current DNS settings, type ipconfig /displaydns and press Enter.

You can also set 80.82.119.4 hrca.net in your host file and this should fix the dns issue.

https://helpdeskgeek.com/windows-7/windows-7-hosts-file/

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Is this what they gave you?

hrca.net 80.82.119.4

Who are you using for DNS?

Ændret af jonzn4SUSE den

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Does it make a difference if you use the wwww. prefixed version: https://www.hrca.net/

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Thank you all for replies. Yes, 80.82.119.4 is the correct IP address and the connection works if I use https://80.82.119.4.

However, if I use https://www.hrca.net/ the connection fails. The website hosting provider is suggesting that somehow the DNS resolver is somehow bypassed by an issue with a 'host' driver in my machine and connecting me to 81.130.111.239 which is not one of their IP addresses.

The investigation continues.........

Many thanks

Vic

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Valgt løsning

Right, can you do this?

Open up the command prompt (In Windows, you can use WINDOWS KEY+R to open Run dialogue box and type cmd) ... To see your current DNS settings, type ipconfig /displaydns and press Enter.

You can also set 80.82.119.4 hrca.net in your host file and this should fix the dns issue.

https://helpdeskgeek.com/windows-7/windows-7-hosts-file/

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I use this to block ad sites back in the day.

Ændret af jonzn4SUSE den

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I'm still curious to know who your dns provider is.  ;-)) It may also help your surfing of the interwebs if you changed your provider. I was using opendns, but get better performance from cloudflare.

https://www.grc.com/dns/benchmark.htm

Just a tip.  ;-))

Ændret af jonzn4SUSE den

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You can also try to DNS Lookup tool on the about:networking page to check the resolution.

Are you using DoH (DNS over HTTPS) in Firefox ?