Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Telstra Webmail has stopped working in Firefox

  • 1 svar
  • 1 har dette problem
  • 45 visninger
  • Seneste svar af Philip47

Philip47
Philip47
more options

I am using Windows 10 and up until last week have never had any problem with Firefox. Now when I log into my Telstra account, I can see all the services available except Telstra Webmail. When I select Webmail I just receive 3 flashing square dots but the page will not load. I am able the access my Telstra Webmail from Internet Explorer but not Firefox. Telstra has suggested that I use Google Chrome instead of Firefox but I would prefer to use Firefox so hopefully someone can help me with this issue.

I am using Windows 10 and up until last week have never had any problem with Firefox. Now when I log into my Telstra account, I can see all the services available except Telstra Webmail. When I select Webmail I just receive 3 flashing square dots but the page will not load. I am able the access my Telstra Webmail from Internet Explorer but not Firefox. Telstra has suggested that I use Google Chrome instead of Firefox but I would prefer to use Firefox so hopefully someone can help me with this issue.

Valgt løsning

After several phone calls to Telstra I was eventually advised that the problem was caused by a Firefox Outage as from 27.11.20 and that they were working on it. The problem has now been resolved.

Læs dette svar i sammenhæng 👍 0

Alle svar (1)

Philip47
Philip47 Spørgsmålsstiller
more options

Valgt løsning

After several phone calls to Telstra I was eventually advised that the problem was caused by a Firefox Outage as from 27.11.20 and that they were working on it. The problem has now been resolved.