Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is Firefox preventing me from opening links by closing it down?

more options

Hello,

I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language back to English but the hamburger icon list is in Japanese. A minor issue but I can manage.

But this one is really annoying. I click on a link and it closes it down for me in 1 second. Here's a short clip of what I'm referring to.

https://streamable.com/hd9879

Please help me solve my problem. I just want to download files from my email.

Hello, I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language back to English but the hamburger icon list is in Japanese. A minor issue but I can manage. But this one is really annoying. I click on a link and it closes it down for me in 1 second. Here's a short clip of what I'm referring to. https://streamable.com/hd9879 Please help me solve my problem. I just want to download files from my email.

Valgt løsning

What processor does your Mac have ? Is this an Intel processor or the new Apple M1 processor ?


For the Language issue you can try to clear the startup caches via the "Help -> Troubleshooting Information" (about:support) page.

Læs dette svar i sammenhæng 👍 1

Alle svar (4)

more options

jjtconstantino said

I changed the language back to English but the hamburger icon list is in Japanese

Use this link to download the browser in the language you want.; http://www.mozilla.org/en-US/firefox/all/

more options

jjtconstantino said

I click on a link and it closes it down for me in 1 second

Please provide a public link (no password) that we can check out. No Personal Information Please !

Is this with all websites/pages, some, a few?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Valgt løsning

What processor does your Mac have ? Is this an Intel processor or the new Apple M1 processor ?


For the Language issue you can try to clear the startup caches via the "Help -> Troubleshooting Information" (about:support) page.

more options

Hello FredMcD and cor-el,

Thanks for helping me solve my issue. I basically did what you said. 1. I ran Safe Mode. 2. Tested if links works 3. Reinstalled Firefox in English 4. I saw that uBlock Origin was messing with this problem and reset the add-on.

Best,