Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

HTML messages with windows-1252 encoding are displayer incorrectly

louis.abraham
louis.abraham
more options

I receive messages sent from outlook on windows. These messages are in French and contain special characters like "é" that are not displayed correctly (�). They contain both a text/plain and a text/html part.

Here is what they look like:

``` x-ms-exchange-generated-message-source: Mailbox Rules Agent Content-Type: multipart/alternative; boundary="_000_57bba51dacf74c928778457599539435CSIHMS05hdscetsi_" MIME-Version: 1.0

--_000_57bba51dacf74c928778457599539435CSIHMS05hdscetsi_ Content-Type: text/plain; charset="windows-1256" Content-Transfer-Encoding: quoted-printable

CONFIDENTIAL with =E9

--_000_57bba51dacf74c928778457599539435CSIHMS05hdscetsi_ Content-Type: text/html; charset="windows-1256" Content-Transfer-Encoding: quoted-printable

<meta http-equiv='3D"Content-Type"' content='3D"text/html;' charset="3Dwindows-1="> <meta name='3D"Generator"' content='3D"Microsoft' word="" 15="" (filtered=""> <style><!-- REMOVED FOR CONCISENESS --></style> CONFIDENTIAL with =E9

--_000_57bba51dacf74c928778457599539435CSIHMS05hdscetsi_-- ```

If I select View > Text Encoding > Western, it works in both HTML and plain text. However, there is no way to make this setting persist. I set the default encoding of incoming emails to Windows-1252 but View > Text Encoding still shows Unicode when I re-open the message.

I receive messages sent from outlook on windows. These messages are in French and contain special characters like "é" that are not displayed correctly (�). They contain both a text/plain and a text/html part. Here is what they look like: ``` x-ms-exchange-generated-message-source: Mailbox Rules Agent Content-Type: multipart/alternative; boundary="_000_57bba51dacf74c928778457599539435CSIHMS05hdscetsi_" MIME-Version: 1.0 --_000_57bba51dacf74c928778457599539435CSIHMS05hdscetsi_ Content-Type: text/plain; charset="windows-1256" Content-Transfer-Encoding: quoted-printable CONFIDENTIAL with =E9 --_000_57bba51dacf74c928778457599539435CSIHMS05hdscetsi_ Content-Type: text/html; charset="windows-1256" Content-Transfer-Encoding: quoted-printable <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr= osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" = xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:= //www.w3.org/TR/REC-html40"> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dwindows-1= 256"> <meta name=3D"Generator" content=3D"Microsoft Word 15 (filtered medium)"> <style><!-- REMOVED FOR CONCISENESS --></style><!--[if gte mso 9]><xml> <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext=3D"edit"> <o:idmap v:ext=3D"edit" data=3D"1" /> </o:shapelayout></xml><![endif]--> </head> <body lang=3D"FR" link=3D"#0563C1" vlink=3D"#954F72" style=3D"word-wrap:bre= ak-word"> CONFIDENTIAL with =E9 </body> </html> --_000_57bba51dacf74c928778457599539435CSIHMS05hdscetsi_-- ``` If I select View > Text Encoding > Western, it works in both HTML and plain text. However, there is no way to make this setting persist. I set the default encoding of incoming emails to Windows-1252 but View > Text Encoding still shows Unicode when I re-open the message.

Alle svar (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

the issue is windows-1252 is not a registered charset in Thunderbird.

See https://www.w3schools.com/charsets/ref_html_ansi.asp for some background. Thunderbird uses the ISO standard not the Microsoft modified version.

louis.abraham
louis.abraham Spørgsmålsstiller
more options

Hi Matt, Thank you a lot for your answer, I really appreciate it! I am not sure about windows-1252, but Thunderbird can definitely read this encoding. Furthermore, I have reasons to think that "Western" is the other name of windows-1252: when I reply to an email that I'm reading with windows-1252, here is what I see bottom right of the screen https://i.imgur.com/KX9tClF.png