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Windows crashes when linking to website "8x8" to attend meeting.

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In Firefox, I linked to website "8x8" to attend a meeting. When the website loaded, there was a drop down question whether to allow "8x8" to access video and audio. When I typed "allow", Windows crashed with a stop code: Page fault in nonpaged area. When I tried to link to the website with Microsoft Edge, the website again loaded and again there was the drop down question whether to allow access to video and audio. This time, however, when I answered "allow", the system did not crash. What could be happening in Firefox? Thanks

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