Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Passwords gone from Firefox but still appear in Lockwise app

  • Ingen svar
  • 1 har dette problem
  • 1 visning
more options

Dear community,

I use Firefox on a Linux laptop and an Android phone.

For the past several months, I have been successfully using the Lockwise app on the Android phone to access passwords synced from my computer. I was not logged in to Firefox proper (the browser) until much more recently. Apparently, I have failed to notice that my passwords never synced to Firefox browser.

I have now reinstalled the OS on my laptop and all my passwords are gone there. They still appear in the Lockwise app, but none of my Firefox browser installs (which I all added to Firefox Sync much more recently than Lockwise) can access them. Essentially, it is as if they are only stored on my phone, anymore.

How can I get them back to the browser?

Kind regards, fNek

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.