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LASTPASS recreation assistance

  • 2 svar
  • 1 har dette problem
  • 6 visninger
  • Seneste svar af cor-el

Phil Vasile
Phil Vasile
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In brief, I lost my master password and had to delete the entire database and start over!!  :-(

Now I'm trying to recreate the thing and it seems to be mixed up (or I am) and I keep running into a half installed and not installed situation..?

The directions say to create a new account, but I already have one (email addr.) and I want to use that same address. I keep running into 'enter master p.w.' (which I don't have) or create one -- which causes a duplicate.!?

It's bad enough I have to recover MANY accounts and their passwords much less have to wrestle with this.!!?

HELP!!!

I just need to get past this nonsense and start typing in data again.

Thanks, Phil

In brief, I lost my master password and had to delete the entire database and start over!! :-( Now I'm trying to recreate the thing and it seems to be mixed up (or I am) and I keep running into a half installed and not installed situation..? The directions say to create a new account, but I already have one (email addr.) and I want to use that same address. I keep running into 'enter master p.w.' (which I don't have) or create one -- which causes a duplicate.!? It's bad enough I have to recover MANY accounts and their passwords much less have to wrestle with this.!!? HELP!!! I just need to get past this nonsense and start typing in data again. Thanks, Phil

Alle svar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Phil, let me mention that there are two different passwords:

  • Firefox Account: this is your account for support, and Mozilla services like Sync; it uses your email as your username and the password of your choice
  • Master Password: this is a purely local password used to encrypt your saved logins on disk (in Lockwise, not LastPass); it does not take a username

How is LastPass involved in this problem? If you are using LastPass to store your logins, then you can ignore the Firefox Account and Firefox Master Password.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If this is a problem with the LastPass database then you need to contact the LP developers for support.