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After update to v79.0 browser is freezing, unable to type, resource useage is high. Constant occurance every 30 seconds.

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  • Seneste svar af vvsigns

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Please, I have read your articles, started in safe mode and this freezing continues. I am unable to type a complete sentence without freezing. This happens in Outlook email, or the search bar.

This does not happen in Word or other programs only in Firefox. This started after the latest update to version 79.0. I am a simple user and not a tech person. I’ve used Firefox as my browser for years. Perhaps this is a conflict with the new Microsoft update version 2004 home version. Maybe they want to force to change to Edge.

I have a print screen of the task manger showing usage. But not sure if that will help. Please help me, this is so frustrating. I’m tying this in Word to cut and paste into your box. I tried to upload two pdf's would not allow.

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 27/09/2013 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? If you use a fixed size for the page file then try the former and let Windows handle the page file.

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I already tried the safe mode problem persists, even as I type this, it's freezing. Had my system checked, had tech support for McAfee uninstall and reinstall their program. Contacted Microsoft as their 2004 update was installed before. Then Firefox updated a few days later. McAfee thought it was Mozilla based on watching Task Manager; and suggested I contact Firefox for help. It took me hours to find a way to write a question. I'm beyond frustrated. I just want to type and use browser without having to wait 30 seconds to continue.

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Did you check the links I posted?

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Hello Fred, sorry for the delay. I am a caregiver to my mom and sister and my free time is limited. This is why it's frustrating that this is happening, because I get about an hour a day to work on my computer, writing letters and sending email. But it is not working properly.

I tried what I knew how to do. I started in safe mode, no change to CPU or Memory usage. I read both documents and if two or three tabs is too many, then this is a new thing. I have MSN, Outlook, and possible another open. I don't have any other programs open, sometimes I have Word open, but not often.

I find it ridiculous to have to upgrade or purchase new memory or a computer, when all was well and happy until this occurred. Even now as I'm typing this I've had to wait 4 separate times. make that 5. I wish I knew how to read the task manager tabs better, or what is running to better help you help me. But suffice it to say, it ONLY happens when I have Firefox open.

Personally it was bad timing that Windows 10 updated and on the heels of that Firefox updated. But since the problem only occurs with Firefox, I tend to think it's that. Perhaps others are experiencing a similar thing. Just again the freeze occurs, I can drop out of Firefox to click on the open task manager and the top item is Firefox using 61.8% CPU and 989.6 Memory or 35%. The next in line is System Host at 2% and then Task Mgr at 1.1% CPU. Those numbers are similar every time the freeze occurs.

This is all I know how to give you. It's now time for me to call it a night. Please be aware I am grateful for your help and I will respond as I am able. Please know that during this sentence, it froze 9, times for about 15-20 seconds each time. Thank you Fred.

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Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect.

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I don't understand what is up? I am NOT A TECHNICIAN! I don't understand all the freaking articles that you are all sending me to read. I do not know how to do the safe mode stuff. All I know is that the Windows task manager shows. VERY HIGH Power Usage on Firefox's line, but the Firefox task manager shows 3 tabs, one with med the other two low.

I even tried to attach pdf's of the screen captures I have, but I am unable to do that! So how on earth do you think I can do any of these articles.

I would think after years of using Firefox and telling my friends how much I like it, that they would actually help one of their customers, in real life. I'm just so disgusted and beyond frustrated. Every ten letters I type the system freezes and I must wait 20 seconds before I can type again. I'm sorry to be so darn rude, but you have no concept of what I live with every day and this is just the edge of the cliff.

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