Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

all logins and passwords gone after unvoluntary logout and re-login

  • 1 svar
  • 1 har dette problem
  • 11 visninger
  • Seneste svar af FredMcD

more options

Hi firefox community,

I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox couldn't 'connect to my account', which has never happened before - I was logged in ever since my firefox account was created. My current logins have been active, but when I tried to log into a website with a previously saved login and password - there was nothing. I then logged back into my firefox account, but all my logins and passwords are still gone. I tried manual sync, still nothing.

I am not sure if it happened after a specific update - I didn't notice when exactly I was 'logged out'.

Alle svar (1)

more options

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

Look on your desktop. Do you see a folder called; Old Firefox? Look inside.
Look for the folder with the latest creation date.