Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to login please Help!!!

more options

I am unable to login to firefox accounts .

I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login.

I Don't have access to the Email(Gmail) on file as i store the password for my email in firefox lockwise, which i am unable to access or sync to my newly installed firefox browser.

So its like

----can't access my firefox account -------because------- can't access my email for code------because--------can't access my firefox lockwise-------because-------can't access my firefox account.

Need help ASAP as all my passwords for gmail, banks, utilitits.... all are store in my lockwise.

Vedhæftede skærmbilleder

Alle svar (2)

more options

Do you mean Lockwise as the current Firefox Password Manager or Lockwise as the Lockwise app for a mobile device ?

The former stores the logins in the profile folder in logins.json and needs a key file named key4.db to decrypt the logins.
The latter uses a Sync account to retrieve and display the logins.

Do you have any device still logged in to Sync in case you want to use it to gain access to passwords stored on the Sync server ?

In case of issues try to login to the Firefox Account via this website.


more options

I mean the Lockwise Sync server. No i don't have any device currently logged in to Sync. I recently Formatted my PC, So all files for password manager were lost(I synced the logins to the server before formatting my pc hoping that the Login id and Password for the Accounts would be enough to retrieve them ) and am trying to retrieve the logins.

No luck with the links i can login but cannot change anything in the settings, it says :

" NOTE: Before you can view or make changes to this section, you will need to verify your email address. "

So any way i try it is asking for the conformation code sent to my Email address Whose password is stuck in my sync server.

Need Help ASAP Please.


Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.