Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Want to re-install Firefox with completely clean slate

  • 1 svar
  • 1 har dette problem
  • 19 visninger
  • Seneste svar af cor-el

more options

First time installing Firefox, I mis-entered email address. Wanted to correct. De-installed program, then re-installed. But I didn't get a clean slate. Firefox knew that I had an account. How to wipe slate clean and start completely fresh?

First time installing Firefox, I mis-entered email address. Wanted to correct. De-installed program, then re-installed. But I didn't get a clean slate. Firefox knew that I had an account. How to wipe slate clean and start completely fresh?

Valgt løsning

There is no need to reinstall Firefox if you made error when typing the email address for a Firefox Account.
You can merely disconnect this account if possible (may not be possible because you can't confirm this invalid email address) and create a new account with the correct email address.

  • Options/Preferences -> Sync

In case of issues try to login to the Firefox Account via this website.

Læs dette svar i sammenhæng 👍 0

Alle svar (1)

more options

Valgt løsning

There is no need to reinstall Firefox if you made error when typing the email address for a Firefox Account.
You can merely disconnect this account if possible (may not be possible because you can't confirm this invalid email address) and create a new account with the correct email address.

  • Options/Preferences -> Sync

In case of issues try to login to the Firefox Account via this website.