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Cannot sign in to Firefox account when VPN is active

  • 5 svar
  • 5 har dette problem
  • 16 visninger
  • Seneste svar af AliceWyman

thw24
thw24
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Hi,

I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it?

Any help is very much appreciated! Thank you!

Hi, I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it? Any help is very much appreciated! Thank you!

Valgt løsning

Hi thw24, Try to turn off your VPN, sign in and turn it on again. If you have signed into your Firefox account once, you should be able to do it without turning off the VPN afterwards. If this didn't help, please let us know.

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Alle svar (5)

schnrl
schnrl
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Which VPN are you using?

thw24
thw24 Spørgsmålsstiller
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Hi JustSecurity!

I'm using Ipredator (therefore all traffic goes through Sweden).

schnrl
schnrl
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Valgt løsning

Hi thw24, Try to turn off your VPN, sign in and turn it on again. If you have signed into your Firefox account once, you should be able to do it without turning off the VPN afterwards. If this didn't help, please let us know.

thw24
thw24 Spørgsmålsstiller
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I am indeed able to sync this way, thank you!

But now I recognized that "Firefox Send" doesn't work either with my VPN, no matter being logged in or out... why is that?! Sorry for changing the subject, but maybe this is somehow connected.

AliceWyman
AliceWyman
  • Moderator
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thw24 said
I am indeed able to sync this way, thank you! But now I recognized that "Firefox Send" doesn't work either with my VPN, no matter being logged in or out... why is that?! Sorry for changing the subject, but maybe this is somehow connected.

The Firefox Send issue is unrelated. See: