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Cannot log in to Faxcebook with Firefox 76 or with Edge

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  • Seneste svar af chris227

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I have my emails on Outlook with a button to log on to Facebook. When I press the button I get a message saying that something went wrong with redirect, it may be that you have disabled cookies. (Logging in with Firefox) When I try to login with Edge, I just get locked into a continuous loop. I have read a lot about this over the last month, but anything I try doesn't make any difference, plus I don't understand many of the tech terms. I have been using computers for over 30 years, but my knowledge is restricted to my own limited areas of interest. Any help would be appreciated. Chris

All Replies (2)

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Hi chris227, glad to see you in Mozilla Support Forum.

You can try by opening Firefox in Safe Mode.

To start Mozilla Firefox in Safe Mode, follow the steps below.

  • Find the Firefox icon or click Start and type Firefox.
  • Hold down the Shift key on the keyboard and then click the Firefox icon.
  • In the Firefox Safe Mode window, click the Start in Safe Mode option.

or you can try reset Firefox to the default settings if you're using a Windows computer:

  • Click the menu icon, then click on “Help”. Click on Firefox's main menu button, represented by three horizontal lines.
  • Click “Troubleshooting Information”.
  • Click on “Refresh Firefox”.
  • Confirm.
  • Click “Finish”.

If it doesn't solved your problem, then feel free to ask in Mozilla Support Forum. Thanks for raising your question in Mozilla Support Forum.


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Dear Shashank Shekhar,

Thank you for your help and advice. I have tried both of your suggestions, and the end result is much the same. I can load my site, but when I seek to login to be able to use it, I get a message advising that I am required to enable cookies. I have deleted cookies and cache from Firefox, and in options, I have enabled cookies.

Is there something else I might try. (Also, had a 'scammer' pretending to represent facebook, offering to facilitate facebook login 'in one click'.

Thanks again



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