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Firefox crashes

  • 3 svar
  • 2 har dette problem
  • 151 visninger
  • Seneste svar af user2821955

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『firefox』『Windows』『ドライバー』『セキュリティソフト』それぞれの更新は問題なし セーフモードでも頻繁にクラッシュが発生いたします。 firefoxのリフレッシュを行い、ブックマークやプラグインなども見直しましたが 改善されません。 また、同PC上の別ブラウザ(chromeなど)ではクラッシュなどの問題は発生いたしません。


クラッシュ ID: bp-9df6cbf6-acbc-4b8a-8cad-7575d0200418

Valgt løsning

Update Kaspersky. If the problem continues, disable it.

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since this is occurring even in safe mode the problems is not with plugins or themes i think you already have done a clean install if not do it if that doesn't work try perform a system file check for corrupted files.

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bp-9df6cbf6-acbc-4b8a-8cad-7575d0200418 Signature: std::_Throw_Cpp_error

Crash Reason Unhandled C++ Exception

The crash report flagged these programs;

inproc_agent.dll = Kaspersky Inproc Agent

klsihk.dll = AO Kaspersky Lab

xul.dll = Firefox

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Valgt løsning

Update Kaspersky. If the problem continues, disable it.

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i have the same problem.

Firefox crashes without any notification and generating any reports.

Here is Event log description for that problem:

1) Windows error reporting Faulting application name: firefox.exe, version:, time stamp: 0x5f1601d7 Faulting module name: xul.dll, version:, time stamp: 0x5f160207 Exception code: 0xc0000005 Fault offset: 0x0000000004b10dbf Faulting process id: 0x3500 Faulting application start time: 0x01d667185e23307c Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll Report Id: 2d1b3dcb-e9f2-470f-b475-c04142b8db21 Faulting package full name: Faulting package-relative application ID:

2) Application error Fault bucket 1819601686217466386, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: P3: 5f1601d7 P4: xul.dll P5: P6: 5f160207 P7: c0000005 P8: 0000000004b10dbf P9: P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE200.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE482.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE492.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE490.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE4A1.tmp.txt

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_17dc821f82232dee6ac98c3b272b0e8928213e_c03c6358_733b80c0-6cb3-46d3-a597-3715d8d6ce97

Analysis symbol: Rechecking for solution: 0 Report Id: 2d1b3dcb-e9f2-470f-b475-c04142b8db21 Report Status: 268435456 Hashed bucket: 6deeebe535990d4249408617cbb1a212 Cab Guid: 0