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I log into a website, but when I click an area I want to go to, the site crashes. Why?

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I had to do a "Refresh" yesterday, and now when I log into a website (a bank) I get logged in, but when I click an area I want to go to within that site, the site crashes. Why? Did Refresh do something I am not aware of?

I had to do a "Refresh" yesterday, and now when I log into a website (a bank) I get logged in, but when I click an area I want to go to within that site, the site crashes. Why? Did Refresh do something I am not aware of?
Citér

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0

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FredMcD
  • Top 10 Contributor
4393 løsninger 61631 svar

Is this with all websites/pages, some, a few? Is it the site crashing, or the browser?

What happens? What are the exact error message(s) ?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Is this with all websites/pages, some, a few? Is it the site crashing, or the browser? What happens? What are the exact error message(s) ? Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}
Fandt du dette nyttigt?
Citér

Spørgsmålsstiller

If an error message came up, it just flashed for a moment and logged me out. Right now, it has only happened with the bank's site, but that may change as I log into other sites, but haven't as of yet.

If an error message came up, it just flashed for a moment and logged me out. Right now, it has only happened with the bank's site, but that may change as I log into other sites, but haven't as of yet.
Fandt du dette nyttigt?
Citér
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