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How can I fix firefox tabs crashing?

Skrevet

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and crashes. I am using Firefox 73.0.1 (64-bit) on a Windows 7 Professional computer.

1. This mainly occurs when viewing a video (mostly Youtube), scrolling down on pages, or opening or switching to a new tab.

2. Beforehand if there were issues it would take a few seconds to load the tab, now it just instantly crashes.

3. I've tried uninstalling and re-installing, clearing everything, turning off add-ons, and changing options and nothing has worked. At best, I've stopped it from crashing on launch and disabling add-ons.

4. This issue does not happen on other browsers, nor has my computer shown any unusual behavior.

5. It did not start immediately with the new update, which I got the 20th. It started occurring a week or so after.

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and crashes. I am using Firefox 73.0.1 (64-bit) on a Windows 7 Professional computer. 1. This mainly occurs when viewing a video (mostly Youtube), scrolling down on pages, or opening or switching to a new tab. 2. Beforehand if there were issues it would take a few seconds to load the tab, now it just instantly crashes. 3. I've tried uninstalling and re-installing, clearing everything, turning off add-ons, and changing options and nothing has worked. At best, I've stopped it from crashing on launch and disabling add-ons. 4. This issue does not happen on other browsers, nor has my computer shown any unusual behavior. 5. It did not start immediately with the new update, which I got the 20th. It started occurring a week or so after.
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My RAM seems to be fine,

The issue appears to have been resolved however. It seems there was a bug involving offline data and cache that kept crashing Firefox and deleting it. When it got a chance to actually store the data the crashes stopped and Firefox is running. Or the newest version of Firefox fixed the problem. Thanks for the assist though!

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Yderligere systemdetaljer

Program

  • Firefox 73.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0
  • Support-URL: https://support.mozilla.org/1/firefox/73.0.1/WINNT/en-US/

Udvidelser

  • AdBlocker Ultimate 2.43 (adblockultimate@adblockultimate.net)
  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Avast Online Security 20.1.480 (wrc@avast.com)
  • Bing 1.1 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Fix my Twitter! 1.1 ({35862447-0dd4-451e-bed2-fc9e2bed4bf7})
  • Google 1.0 (google@search.mozilla.org)
  • Google Search "View Image" Button 1.5 ({23cc126f-bd98-4a53-807a-cbc9af2cfe89})
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • Enhancer for YouTube™ 2.0.99 (enhancerforyoutube@maximerf.addons.mozilla.org) (Inactive)
  • Firefox DevTools ADB Extension 0.0.5 (adb@mozilla.org) (Inactive)

Javascript

  • incrementalGCEnabled: True

Grafik

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  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL creation failed: * tryANGLE * Exhausted GL driver options.
  • webgl2Version: -
  • webgl2WSIInfo: -
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  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

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FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' '''Submitted''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
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bp-c1ef2be4-1035-49d7-9812-57f2b0200310 3/9/2020, 6:31 PM View bp-3ee7bc34-8db0-4437-9d7a-c9c850200310 3/9/2020, 6:31 PM View bp-ed75b3d3-35dd-4e82-9a05-be7a30200310 3/9/2020, 6:31 PM View bp-321a8b18-a379-41f7-bac8-9b3e80200310 3/9/2020, 6:31 PM View bp-a951e241-dd05-4267-9fab-6324f0200310 3/9/2020, 6:31 PM View bp-b4f95352-6b3c-49b5-8d23-45d680200310 3/9/2020, 6:31 PM View bp-963c0e17-106d-45fa-aded-cce320200310 3/9/2020, 6:31 PM View bp-8ef26a02-ba79-4810-95ca-3c7100200310 3/9/2020, 6:31 PM View bp-f9e63368-2ea1-49f1-bc62-952790200310 3/9/2020, 6:31 PM View bp-a2b00bda-fbf3-4dc9-8c04-f25db0200310 3/9/2020, 6:31 PM View

bp-c1ef2be4-1035-49d7-9812-57f2b0200310 3/9/2020, 6:31 PM View bp-3ee7bc34-8db0-4437-9d7a-c9c850200310 3/9/2020, 6:31 PM View bp-ed75b3d3-35dd-4e82-9a05-be7a30200310 3/9/2020, 6:31 PM View bp-321a8b18-a379-41f7-bac8-9b3e80200310 3/9/2020, 6:31 PM View bp-a951e241-dd05-4267-9fab-6324f0200310 3/9/2020, 6:31 PM View bp-b4f95352-6b3c-49b5-8d23-45d680200310 3/9/2020, 6:31 PM View bp-963c0e17-106d-45fa-aded-cce320200310 3/9/2020, 6:31 PM View bp-8ef26a02-ba79-4810-95ca-3c7100200310 3/9/2020, 6:31 PM View bp-f9e63368-2ea1-49f1-bc62-952790200310 3/9/2020, 6:31 PM View bp-a2b00bda-fbf3-4dc9-8c04-f25db0200310 3/9/2020, 6:31 PM View
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FredMcD
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Crash Time Unknown bp-c1ef2be4-1035-49d7-9812-57f2b0200310 bp-ed75b3d3-35dd-4e82-9a05-be7a30200310 bp-321a8b18-a379-41f7-bac8-9b3e80200310 bp-a951e241-dd05-4267-9fab-6324f0200310 bp-b4f95352-6b3c-49b5-8d23-45d680200310

Signature: memcpy | `anonymous namespace'::StringBuilder::ToString

Uptime 0 seconds

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ ++++++++++++++++++++++++++++++++++++++++++ Crash Time Unknown bp-3ee7bc34-8db0-4437-9d7a-c9c850200310 Signature: js::MapGCThingTyped<T>

Uptime 0 seconds

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1530986 NEW --- Crash in [@ js::MapGCThingTyped<T>] +++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++++ Mon, 09 Mar 2020 12:36:40 GMT bp-963c0e17-106d-45fa-aded-cce320200310 Signature: core::ptr::real_drop_in_place<T> | core::ptr::real_drop_in_place<T> | geckoservo::glue::Servo_StyleSet_Drop

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 09 Mar 2020 09:30:53 GMT bp-8ef26a02-ba79-4810-95ca-3c7100200310 Signature: js::jit::MaybeEnterJit

This is for Sumo's Related Bugs 1461724 NEW --- [ARM/ARM64] Crash in js::jit::MaybeEnterJit (SIGILL/SIGSEG on Xperia X/Xperia Z5/Galaxy S6)

1461480 RESOLVED INCOMPLETE [ARM64] Crash in js::jit::MaybeEnterJit (1MB aligned address)

1451720 NEW --- MaybeEnterJIT SIGSEGV crashes on Android/ARM64 (occasional)

1425132 RESOLVED DUPLICATE Crash in js::jit::MaybeEnterJit 858032NEW --- [meta] crashes in EnterBaseline / EnterJit ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 09 Mar 2020 12:05:22 GMT bp-f9e63368-2ea1-49f1-bc62-952790200310 Signature: js::MapGCThingTyped<T>

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1530986 NEW --- Crash in [@ js::MapGCThingTyped<T>] ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 09 Mar 2020 11:01:04 GMT bp-a2b00bda-fbf3-4dc9-8c04-f25db0200310 Signature: js::jit::OptimizeMIR

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

Crash Time Unknown bp-c1ef2be4-1035-49d7-9812-57f2b0200310 bp-ed75b3d3-35dd-4e82-9a05-be7a30200310 bp-321a8b18-a379-41f7-bac8-9b3e80200310 bp-a951e241-dd05-4267-9fab-6324f0200310 bp-b4f95352-6b3c-49b5-8d23-45d680200310 Signature: memcpy | `anonymous namespace'::StringBuilder::ToString Uptime 0 seconds Crash Reason EXCEPTION_ACCESS_VIOLATION_READ ++++++++++++++++++++++++++++++++++++++++++ Crash Time Unknown bp-3ee7bc34-8db0-4437-9d7a-c9c850200310 Signature: js::MapGCThingTyped<T> Uptime 0 seconds Crash Reason EXCEPTION_ACCESS_VIOLATION_READ This is for Sumo's Related Bugs 1530986 NEW --- Crash in [@ js::MapGCThingTyped<T>] +++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++++ Mon, 09 Mar 2020 12:36:40 GMT bp-963c0e17-106d-45fa-aded-cce320200310 Signature: core::ptr::real_drop_in_place<T> | core::ptr::real_drop_in_place<T> | geckoservo::glue::Servo_StyleSet_Drop Crash Reason EXCEPTION_ACCESS_VIOLATION_READ ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 09 Mar 2020 09:30:53 GMT bp-8ef26a02-ba79-4810-95ca-3c7100200310 Signature: js::jit::MaybeEnterJit This is for Sumo's Related Bugs 1461724 NEW --- [ARM/ARM64] Crash in js::jit::MaybeEnterJit (SIGILL/SIGSEG on Xperia X/Xperia Z5/Galaxy S6) 1461480 RESOLVED INCOMPLETE [ARM64] Crash in js::jit::MaybeEnterJit (1MB aligned address) 1451720 NEW --- MaybeEnterJIT SIGSEGV crashes on Android/ARM64 (occasional) 1425132 RESOLVED DUPLICATE Crash in js::jit::MaybeEnterJit 858032NEW --- [meta] crashes in EnterBaseline / EnterJit ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 09 Mar 2020 12:05:22 GMT bp-f9e63368-2ea1-49f1-bc62-952790200310 Signature: js::MapGCThingTyped<T> Crash Reason EXCEPTION_ACCESS_VIOLATION_READ This is for Sumo's Related Bugs 1530986 NEW --- Crash in [@ js::MapGCThingTyped<T>] ++++++++++++++++++++++++++++++++++++++++++++++ Mon, 09 Mar 2020 11:01:04 GMT bp-a2b00bda-fbf3-4dc9-8c04-f25db0200310 Signature: js::jit::OptimizeMIR Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

Ændret af FredMcD den

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FredMcD
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Nyttigt svar

I suspect memory issues. https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up MemTest LAST UPDATED : 27/09/2013 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM? You will need a thumb or disk drive to install it on.
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My RAM seems to be fine,

The issue appears to have been resolved however. It seems there was a bug involving offline data and cache that kept crashing Firefox and deleting it. When it got a chance to actually store the data the crashes stopped and Firefox is running. Or the newest version of Firefox fixed the problem. Thanks for the assist though!

My RAM seems to be fine, The issue appears to have been resolved however. It seems there was a bug involving offline data and cache that kept crashing Firefox and deleting it. When it got a chance to actually store the data the crashes stopped and Firefox is running. Or the newest version of Firefox fixed the problem. Thanks for the assist though!
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FredMcD
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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

That was very good work. Well Done. Please flag your last post as '''Solved Problem''' as this can help others with similar problems.
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