X
Tryk her for at gå til webstedets mobilversion.
Scheduled maintenance: Thursday, April 2, between 3pm and 5pm UTC. This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn’t solve your issue and you want to ask a question, we have our support community waiting to help you at @firefox on Twitter

Supportforum

saved login missing

Skrevet

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use AVG. Can anyone tell me how I can fix this, also is it possible I have a Trojan thats stealing my saved logins?

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use AVG. Can anyone tell me how I can fix this, also is it possible I have a Trojan thats stealing my saved logins?
Citér

Yderligere systemdetaljer

Installerede plugins

  • Shockwave Flash 32.0 r0

Program

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0

Yderligere information

Luk
FredMcD
  • Top 10 Contributor
4392 løsninger 61623 svar

Profile data can be removed or not recorded in several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (In the address bar,
    type about:preferences#privacy<enter>)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.
Profile data can be removed or not recorded in several ways; * 1) Running Firefox in Private Mode (nothing is recorded) * 2) Privacy settings; (In the address bar,<br>type '''about:preferences#privacy'''<enter>) * 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone. * 4) Mal-ware.
Fandt du dette nyttigt?
Citér
FredMcD
  • Top 10 Contributor
4392 løsninger 61623 svar

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).

Re-enter the passwords. Close Firefox.

Wait a bit for the browser to finish closing. After, Start Firefox in Safe Mode Again.

Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Re-enter the passwords. '''Close Firefox.''' Wait a bit for the browser to finish closing. After, Start Firefox in Safe Mode '''Again.''' Is the problem still there?
Fandt du dette nyttigt?
Citér
cor-el
  • Top 10 Contributor
  • Moderator
17856 løsninger 161585 svar

Are the logins the only data that is lost or does other personal data disappear as well ?

Do you still have a logins.json file in the profile folder that contains login data ?

You can also check the password (Lockwise) report on the about:protections page. You can open "about:" pages via the location/address bar

  • "about:" is a protocol to access special pages
Are the logins the only data that is lost or does other personal data disappear as well ? Do you still have a logins.json file in the profile folder that contains login data ? You can also check the password (Lockwise) report on the about:protections page. You can open "<b>about:</b>" pages via the location/address bar *"about:" is a protocol to access special pages
Fandt du dette nyttigt?
Citér
Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.