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Error Message when attempting to restore Bookmarks: "Unable to process the backup file"

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tadwall1
tadwall1
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Firefox Stopped working (Window 7 SP1) and I had to reinstall it form scratch. Now I have lost my bookmarks. when I go through the procedure to restore them, I can see the historical backup files going back some days. But when I attempt to restore from any of those files, I get this Error Message: Unable to Process backup file. I can find nothing on Firefox Help that addresses this problem. I have tried it in Safe Mode, but got the same result. Any suggestions most gratefully received.

Firefox Stopped working (Window 7 SP1) and I had to reinstall it form scratch. Now I have lost my bookmarks. when I go through the procedure to restore them, I can see the historical backup files going back some days. But when I attempt to restore from any of those files, I get this Error Message: Unable to Process backup file. I can find nothing on Firefox Help that addresses this problem. I have tried it in Safe Mode, but got the same result. Any suggestions most gratefully received.

Valgt løsning

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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Alle svar (2)

FredMcD
FredMcD
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http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox

jscher2000 has a tool on his website to extract out your bookmarks and save them to an HTML-format bookmark export file. If you want to try it, here is the page:

https://www.jeffersonscher.com/res/bookbackreader.html

To open the bookmarkbackups folder in Finder, use the "Open in Finder" button in the first table on the Troubleshooting Information page, and double-click into bookmarkbackups where you should see several dated files. From there you can drag and drop onto the conversion tool.

To import the HTML file, see the steps in this article: Import Bookmarks from an HTML file.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Valgt løsning

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.