X
Tryk her for at gå til webstedets mobilversion.
Scheduled maintenance: Monday, March 30, between 3:30pm and 5:30pm UTC. This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn’t solve your issue and you want to ask a question, we have our support community waiting to help you at @firefox on Twitter

Supportforum

how to get back my password from old version of mozilla firefox? I lost everything :((

Skrevet

Almost one week ago, my daughter updated my firefox and when I checked the new version, I realized that my whole passwords were lost and there were no record in my security profile. I checked the internet for solution, most of them suggested some files to import, but I dont have them. I need basic narration and instructions. I have some intercontinentinal projects, so I urgently need a solution. Thanks.

Almost one week ago, my daughter updated my firefox and when I checked the new version, I realized that my whole passwords were lost and there were no record in my security profile. I checked the internet for solution, most of them suggested some files to import, but I dont have them. I need basic narration and instructions. I have some intercontinentinal projects, so I urgently need a solution. Thanks.
Citér

Yderligere systemdetaljer

Installerede plugins

  • Shockwave Flash 32.0 r0

Program

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0

Yderligere information

Luk
FredMcD
  • Top 10 Contributor
4385 løsninger 61561 svar
Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
Fandt du dette nyttigt?
Citér
FredMcD
  • Top 10 Contributor
4385 løsninger 61561 svar
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Type '''about:profiles'''<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.
Fandt du dette nyttigt?
Citér
cor-el
  • Top 10 Contributor
  • Moderator
17846 løsninger 161524 svar

Does the about:protections page show that you still have logins stored (lok at the bottom of that page) ?

You can open "about:" pages via the location/address bar like you open a website/link.

  • "about:" is a protocol to access special pages
Does the about:protections page show that you still have logins stored (lok at the bottom of that page) ? You can open "<b>about:</b>" pages via the location/address bar like you open a website/link. *"about:" is a protocol to access special pages
Fandt du dette nyttigt?
Citér
Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.