X
Tryk her for at gå til webstedets mobilversion.

Supportforum

Suddenly can't make PayPal payments on eBay using Firefox

Skrevet

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.
Citér

Yderligere systemdetaljer

Installerede plugins

  • Shockwave Flash 32.0 r0

Program

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0

Yderligere information

Luk
Scribe 736 løsninger 3518 svar

Hi, try turning off 'Enhanced Tracking Protection' for Ebay and PayPal by clicking the shield icon at the left-hand end of the address bar when you are on those sites - Enhanced Tracking Protection in Firefox for desktop


If that doesn't help, hold down the Shift key when you start Firefox to start in Safe Mode. More - Troubleshoot Firefox issues using Safe Mode

If it works in Safe Mode, restart Firefox, then disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions and restart Firefox again; now if it's OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

Hi, try turning off 'Enhanced Tracking Protection' for Ebay and PayPal by clicking the shield icon at the left-hand end of the address bar when you are on those sites - [[Enhanced Tracking Protection in Firefox for desktop]] --------------------------------- If that doesn't help, hold down the Shift key when you start Firefox to start in Safe Mode. More - [[Troubleshoot Firefox issues using Safe Mode]] If it works in Safe Mode, restart Firefox, then disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions and restart Firefox again; now if it's OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions. ''If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!''

Ændret af Scribe den

Fandt du dette nyttigt?
Citér

Nyttigt svar

Hi thank you for your reply. I have turned off 'Enhanced Tracking Protection' for both sites without any luck. I will leave your second suggestion until later in the week as I'm not that technically minded. Hopefully the problem will be corrected by ebay or Firefox before I try suggestion No.2 and get myself in a tangle.

Apparently others have had the same problem.

Hi thank you for your reply. I have turned off 'Enhanced Tracking Protection' for both sites without any luck. I will leave your second suggestion until later in the week as I'm not that technically minded. Hopefully the problem will be corrected by ebay or Firefox before I try suggestion No.2 and get myself in a tangle. Apparently others have had the same problem.

Ændret af djmb den

Fandt du dette nyttigt? 1
Citér
debjmak 0 løsninger 2 svar

Im having this problem too, only started this week, and only on my computer browser, it's fine on my android tablet/ phone

Im having this problem too, only started this week, and only on my computer browser, it's fine on my android tablet/ phone
Fandt du dette nyttigt?
Citér
Bryan 0 løsninger 2 svar

Nyttigt svar

I have experienced this all day today. Can't make a purchase on Ebay, Paypal purchase window just sits there with spinning cursor (forever) with Firefox on linux, works from my phone with Firefox on Android

I have experienced this all day today. Can't make a purchase on Ebay, Paypal purchase window just sits there with spinning cursor (forever) with Firefox on linux, works from my phone with Firefox on Android
Fandt du dette nyttigt? 1
Citér
mlefirst 0 løsninger 2 svar

Scribe said

Hi, try turning off 'Enhanced Tracking Protection' for Ebay and PayPal by clicking the shield icon at the left-hand end of the address bar when you are on those sites - Enhanced Tracking Protection in Firefox for desktop

If that doesn't help, hold down the Shift key when you start Firefox to start in Safe Mode. More - Troubleshoot Firefox issues using Safe Mode

If it works in Safe Mode, restart Firefox, then disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions and restart Firefox again; now if it's OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

I am also having this problem and have been since mid Feb I have cleared the cookies and still no luck, I'm not tech minded either and find this all stressful. I have taked to using my bank cards to pay for things but this is not how I want tot do business I want to use my PayPal

''Scribe [[#answer-1290423|said]]'' <blockquote> Hi, try turning off 'Enhanced Tracking Protection' for Ebay and PayPal by clicking the shield icon at the left-hand end of the address bar when you are on those sites - [[Enhanced Tracking Protection in Firefox for desktop]] --------------------------------- If that doesn't help, hold down the Shift key when you start Firefox to start in Safe Mode. More - [[Troubleshoot Firefox issues using Safe Mode]] If it works in Safe Mode, restart Firefox, then disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions and restart Firefox again; now if it's OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions. ''If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!'' </blockquote> I am also having this problem and have been since mid Feb I have cleared the cookies and still no luck, I'm not tech minded either and find this all stressful. I have taked to using my bank cards to pay for things but this is not how I want tot do business I want to use my PayPal
Fandt du dette nyttigt? 1
Citér
Bryan 0 løsninger 2 svar
Solved according to :- https://support.mozilla.org/en-US/questions/1277038

Ændret af Bryan den

Fandt du dette nyttigt?
Citér
mlefirst 0 løsninger 2 svar

It's good to know this was solved but what was the cause of this? Also I have to stress; this caused me a lot of problems, so an explanation would be good. I found out by myself a few days ago that this had been corrected your update is a bit late.

It's good to know this was solved but what was the cause of this? Also I have to stress; this caused me a lot of problems, so an explanation would be good. I found out by myself a few days ago that this had been corrected your update is a bit late.
Fandt du dette nyttigt?
Citér
Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.