Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox isn't saving my passwords correctly

  • 2 svar
  • 1 har dette problem
  • 11 visninger
  • Seneste svar af Bleth

more options

Hi! Within the past month or so, Firefox login/password autosave has stopped working correctly. I want it to autosave most passwords, and it had been doing that fine. Then I noticed saved passwords were being rejected by sites, and when I clicked on 'view' to see what the saved password was that had been autofilled, it wouldn't be right. It would be a different login and password for a previous site. For instance, firefox was trying to autofill my college login with my personal email and a different password, not my .edu email. I haven't changed any behavior or gone into settings or done anything that seems likely to trigger this issue. Also can't find anything about it in search. Any ideas?

Hi! Within the past month or so, Firefox login/password autosave has stopped working correctly. I want it to autosave most passwords, and it had been doing that fine. Then I noticed saved passwords were being rejected by sites, and when I clicked on 'view' to see what the saved password was that had been autofilled, it wouldn't be right. It would be a different login and password for a previous site. For instance, firefox was trying to autofill my college login with my personal email and a different password, not my .edu email. I haven't changed any behavior or gone into settings or done anything that seems likely to trigger this issue. Also can't find anything about it in search. Any ideas?

Valgt løsning

The System Details list shows you use a no longer supported Firefox 69.0.1 version.

Could you pleas update to the current Firefox release and check if you still have this issue ?

Læs dette svar i sammenhæng 👍 1

Alle svar (2)

more options

Valgt løsning

The System Details list shows you use a no longer supported Firefox 69.0.1 version.

Could you pleas update to the current Firefox release and check if you still have this issue ?

more options

OMG I'm a dunce - thank you!!