Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Why don't my Firefox extensions save?

katie.baker
katie.baker
more options

Hi, I am using Firefox sync. Yet every time I use firefox and download extensions none of them save if I quit Firefox. My bookmarks don't save either. Why is this and how can I change it? Very frustrating!

Hi, I am using Firefox sync. Yet every time I use firefox and download extensions none of them save if I quit Firefox. My bookmarks don't save either. Why is this and how can I change it? Very frustrating!

Alle svar (1)

Wesley Branton
Wesley Branton
more options

It sounds like you are probably running Firefox directly from the *****.dmg file instead of saving the Firefox program directly to your computer. Doing so causes this type of issue because every time you open Firefox it's detected as a new installation and a new blank profile is created.

You can verify this is the case by going to the about:profiles page in Firefox. That page will probably contain a ton of profiles; one for each time you opened Firefox.

You need to copy the firefox.app file from the *****.dmg into the Applications folder on your computer.

See How to download and install Firefox on Mac for more information.

Hope this helps.