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Can't upload on Google Photos when using Firefox browser

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I'm trying to upload photos on Google Photos (photos.google.com), but I always get an error message. I tried restarting my laptop, disabling add-ons, etc., nothing worked. I had to download Chrome again just to upload my photos. Please help, thank you.

I'm trying to upload photos on Google Photos (photos.google.com), but I always get an error message. I tried restarting my laptop, disabling add-ons, etc., nothing worked. I had to download Chrome again just to upload my photos. Please help, thank you.

Ændret af chaemi den

Citér

Yderligere systemdetaljer

Installerede plugins

OpenH264 Video Codec provided by Cisco Systems, Inc. Widevine Content Decryption Module provided by Google Inc.

Program

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0

Yderligere information

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crankygoat
  • Top 25 Contributor
20 løsninger 255 svar

What the error message exactly says is generally helpful in these situations. ;)

What the error message exactly says is generally helpful in these situations. ;)
Fandt du dette nyttigt?
Citér
the-edmeister
  • Top 25 Contributor
  • Moderator
5419 løsninger 40417 svar

Please provide a screenshot of that error message.

See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

Please provide a screenshot of that error message. See this support article. [https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem How do I create a screenshot of my problem?] It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB. Then use the '''Browse ....''' button below the '''''Post a Reply''''' text box to upload the screenshot.
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Citér

Spørgsmålsstiller

I was able to upload 2/5 of the photos, but that took almost 30 minutes.

I was able to upload 2/5 of the photos, but that took almost 30 minutes.
Fandt du dette nyttigt?
Citér
cor-el
  • Top 10 Contributor
  • Moderator
17670 løsninger 159843 svar

What security software do you have ?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

What security software do you have ? It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.
Fandt du dette nyttigt?
Citér
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