Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get access to/changes made to a Jacquie Lawson online advent calendar to save?

more options

I bought an online Jacquie Lawson Advent calendar, installed the widget, changed my permissions to allow cookies, pop-ups, tracking - everything I can think of. But everytime I try to open the widget, I have to reactivate the calendar (and after 10 activations you have to buy a new calendar) and any changes I make to the "scene" - decorating the trees, making snowflakes, etc., don't save. I can make the changes, play the games, etc., they have just disappeared the next time I go into the program. This takes all the joy out of an online experience I look forward to every year. What am I missing here?

I bought an online Jacquie Lawson Advent calendar, installed the widget, changed my permissions to allow cookies, pop-ups, tracking - everything I can think of. But everytime I try to open the widget, I have to reactivate the calendar (and after 10 activations you have to buy a new calendar) and any changes I make to the "scene" - decorating the trees, making snowflakes, etc., don't save. I can make the changes, play the games, etc., they have just disappeared the next time I go into the program. This takes all the joy out of an online experience I look forward to every year. What am I missing here?

Alle svar (1)

more options

Hi M. C. Gillette, Are you using, or are you in a permanent, Private Browsing mode?