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Firefox Constanly Crashing and Breaking Keyboard

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Skrevet

Hi

Well it's happening again. I believe that it was the last update before this one where I first encountered this problem and ended up having to completely reinstall Windows 10, which helped very little. Long story short, when that update took place my Toggle Keys were triggered and no matter what I do I can't turn them off. They're still like that.

Today, Firefox crashed all of a sudden and then updated itself. Right before it crashed though, I was having trouble with my mouse and keyboard arrows (only happens when Firefox is open). The mouse buttons and the down key weren't working. I can get the mouse to work for maybe a minute if I hold down CTRL for a few seconds, but then it craps out on me again. Also, the down arrow wouldn't scroll down. The up arrow worked fine, but the down arrow wouldn't and I would have to press it repeatedly to scroll.

And now it's doing what it was before I had no choice but to reinstall Windows. It's crashing nonstop. Sometimes it's just the tabs, sometimes it's the whole browser.

I also just used Task Manager to end Firefox because I was on Unsplash and the page was flickering and showing weird patterns and I couldn't get out of it. But I got a low memory error, but my memory said it was only at 47%! All that was open was Firefox, Photoshop, and 3 folders. I've never had a low memory error!

I've restarted in safe-mode, disabled add-ons, and done all the other usual steps. And of course I had to install Firefox again after I reinstalled Windows. I'm at a loss. This is so frustrating and pretty much makes going on the internet impossible. I really need and would ever so much appreciate any help.

Thank you

Hi Well it's happening again. I believe that it was the last update before this one where I first encountered this problem and ended up having to completely reinstall Windows 10, which helped very little. Long story short, when that update took place my Toggle Keys were triggered and no matter what I do I can't turn them off. They're still like that. Today, Firefox crashed all of a sudden and then updated itself. Right before it crashed though, I was having trouble with my mouse and keyboard arrows (only happens when Firefox is open). The mouse buttons and the down key weren't working. I can get the mouse to work for maybe a minute if I hold down CTRL for a few seconds, but then it craps out on me again. Also, the down arrow wouldn't scroll down. The up arrow worked fine, but the down arrow wouldn't and I would have to press it repeatedly to scroll. And now it's doing what it was before I had no choice but to reinstall Windows. It's crashing nonstop. Sometimes it's just the tabs, sometimes it's the whole browser. I also just used Task Manager to end Firefox because I was on Unsplash and the page was flickering and showing weird patterns and I couldn't get out of it. But I got a low memory error, but my memory said it was only at 47%! All that was open was Firefox, Photoshop, and 3 folders. I've never had a low memory error! I've restarted in safe-mode, disabled add-ons, and done all the other usual steps. And of course I had to install Firefox again after I reinstalled Windows. I'm at a loss. This is so frustrating and pretty much makes going on the internet impossible. I really need and would ever so much appreciate any help. Thank you
Citér

Yderligere systemdetaljer

Installerede plugins

uBlock Origin, Web Developer, Grammerly, and Font Finder

Program

  • Firefox 70.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0
  • Support-URL: https://support.mozilla.org/1/firefox/70.0/WINNT/en-US/

Udvidelser

  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Font Finder 0.3.3 ({a658a273-612e-489e-b4f1-5344e672f4f5})
  • Google 1.0 (google@search.mozilla.org)
  • Grammarly for Firefox 8.857.0 (87677a2c52b84ad3a151a4a72f5bd3c4@jetpack)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • uBlock Origin 1.22.4 (uBlock0@raymondhill.net)
  • Web Developer 2.0.1 ({c45c406e-ab73-11d8-be73-000a95be3b12})
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

Javascript

  • incrementalGCEnabled: True

Grafik

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  • adapterDescription2: NVIDIA GeForce GTX 1050 Ti
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  • adapterRAM: Unknown
  • adapterRAM2: 4096
  • adapterSubsysID: 00000000
  • adapterSubsysID2: 00000000
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • clearTypeParameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: False
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.18362.356
  • driverDate: 6-27-2019
  • driverDate2: 9-26-2019
  • driverVendor:
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  • driverVersion: 26.20.100.7000
  • driverVersion2: 26.21.14.3648
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  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.21dccd386996)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000015dcf) EGL_VERSION: 1.4 (ANGLE 2.1.0.21dccd386996) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.21dccd386996)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000015dcf) EGL_VERSION: 1.4 (ANGLE 2.1.0.21dccd386996) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

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FredMcD
  • Top 10 Contributor
4266 løsninger 59816 svar

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

Many have reported issues using the 64bit Firefox. Install the 32bit version from; '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems]''' {web link}
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Citér

Spørgsmålsstiller

Thank you for your reply!

So I uninstalled the 64bit version and installed the 32bit version. So far so good! Although I have yet to really test it. I'll try to get back to you at the end of the day and let you know if all is well.

Thank you again!

  • EDIT*

The mouse is still not working and I can't turn off toggle keys :(

Thank you for your reply! So I uninstalled the 64bit version and installed the 32bit version. So far so good! Although I have yet to really test it. I'll try to get back to you at the end of the day and let you know if all is well. Thank you again! *EDIT* The mouse is still not working and I can't turn off toggle keys :(

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Citér

Spørgsmålsstiller

FredMcD said

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

I'm very grateful for your help, but unfortunately the tabs are still crashing and I know from experience the next thing to crash will be the browser :(

''FredMcD [[#answer-1260497|said]]'' <blockquote> Many have reported issues using the 64bit Firefox. Install the 32bit version from; '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems]''' {web link} </blockquote> I'm very grateful for your help, but unfortunately the tabs are still crashing and I know from experience the next thing to crash will be the browser :(
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Citér
FredMcD
  • Top 10 Contributor
4266 løsninger 59816 svar
Does this help? Gah-Your-tab-just-crashed https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help
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Citér

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No, I tried all that. But thank you.

No, I tried all that. But thank you.
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Citér
Aki_66 2 løsninger 48 svar

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

use this link and download the version that you want

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release use this link and download the version that you want
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Citér
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