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updated FF 2day from V65 to V69, all bookmarks disappeared, have tried several restore possibilities from info found on web. Also toolbar gone. Not happy Jan...

Skrevet

As question above states, I updated FF today to latest version, which included 'Monitor'. I am currently running Win7 (64-bit). All my Favorites (about 100 or so) have completely disappeared, as well as the Toolbar. I have been thru 'Recover lost or missing Bookmarks' and other similar sections, to no avail. I have re-installed my Norton Safe Search, but all my toolbar shortcuts have also disappeared. I thought that maybe a Restore Point to a previous time may re-instate my earlier settings, but dismissed this as it won't affect the programs that are currently on my laptop. That is correct isn't it? I am at a loss as to how to retrieve this vital information. If I re-installed to the previous FF version that I upgraded from...would it re-instate my bookmarks/favorites? Can it be done? U state in your 'educated guesses' that my only plug-in is Shockwave Flash...well I also had Badger (privacy), & that is no longer on the PC. It sounds like the upgrade "zapped" everything..,

Please if anyone can help me with my problem it would be much appreciated (I'll name my next puppy after you)...

As question above states, I updated FF today to latest version, which included 'Monitor'. I am currently running Win7 (64-bit). All my Favorites (about 100 or so) have completely disappeared, as well as the Toolbar. I have been thru 'Recover lost or missing Bookmarks' and other similar sections, to no avail. I have re-installed my Norton Safe Search, but all my toolbar shortcuts have also disappeared. I thought that maybe a Restore Point to a previous time may re-instate my earlier settings, but dismissed this as it won't affect the programs that are currently on my laptop. That is correct isn't it? I am at a loss as to how to retrieve this vital information. If I re-installed to the previous FF version that I upgraded from...would it re-instate my bookmarks/favorites? Can it be done? U state in your 'educated guesses' that my only plug-in is Shockwave Flash...well I also had Badger (privacy), & that is no longer on the PC. It sounds like the upgrade "zapped" everything.., Please if anyone can help me with my problem it would be much appreciated (I'll name my next puppy after you)...

Valgt løsning

Open up about:profiles (typed in the URL bar).

How many Profiles show on that page?

If you have two Profiles (or more) use Launch Profile in a new browser and see if your bookmarks are in that Profile, and your add-ons should be there, too.

And if that solve your issue, make that the Default Profile.

Jumping over 3 Firefox versions may have caused another (new) Profile to be created for Firefox 69, which Fx 69 will use - leaving the older Profile for Firefox 65 if that is still installed.

Don't even think about restoring anything thru Windows, and make the situation worse.

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Citér

Yderligere systemdetaljer

Installerede plugins

  • Shockwave Flash 25.0 r0

Program

  • Firefox 69.0.3
  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
  • Support-URL: https://support.mozilla.org/1/firefox/69.0.3/WINNT/en-US/

Udvidelser

  • Amazon.co.uk 1.1 (amazon@search.mozilla.org)
  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

Javascript

  • incrementalGCEnabled: True

Grafik

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2: NVIDIA GeForce GT 630M
  • adapterDeviceID: 0x0166
  • adapterDeviceID2: 0x0de9
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 2048
  • adapterSubsysID: 00000000
  • adapterSubsysID2: 00000000
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • clearTypeParameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: False
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.22164
  • driverDate: 5-30-2016
  • driverDate2: 12-13-2017
  • driverVendor:
  • driverVendor2:
  • driverVersion: 10.17.10.4229
  • driverVersion2: 23.21.13.8868
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  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 4
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.21dccd386996)
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the-edmeister
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Open up about:profiles (typed in the URL bar).

How many Profiles show on that page?

If you have two Profiles (or more) use Launch Profile in a new browser and see if your bookmarks are in that Profile, and your add-ons should be there, too.

And if that solve your issue, make that the Default Profile.

Jumping over 3 Firefox versions may have caused another (new) Profile to be created for Firefox 69, which Fx 69 will use - leaving the older Profile for Firefox 65 if that is still installed.

Don't even think about restoring anything thru Windows, and make the situation worse.

Open up '''about:profiles''' ''(typed in the URL bar)''. How many Profiles show on that page? If you have two Profiles (or more) use '''Launch Profile in a new browser''' and see if your bookmarks are in that Profile, and your add-ons should be there, too. And if that solve your issue, make that the '''Default Profile'''. ''Jumping over 3 Firefox versions may have caused another (new) Profile to be created for Firefox 69, which Fx 69 will use - leaving the older Profile for Firefox 65 if that is still installed.'' Don't even think about restoring anything thru Windows, and make the situation worse.
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Hallelujah! You are a godsend mate. I had (3) profiles, (1) that couldn't be changed and the original default plus default-1. The "good guy" was the original default. I got EVERYTHING back to the point before all this happened. All saved too!!

When I upgraded there were no versions in between, just from V65 to V69. So don't know what happened there.

Nevertheless, where ever you are "calling" from, a very thankful Aussie says cheers mate. Have a good one... :)

Hallelujah! You are a godsend mate. I had (3) profiles, (1) that couldn't be changed and the original default plus default-1. The "good guy" was the original default. I got EVERYTHING back to the point before all this happened. All saved too!! When I upgraded there were no versions in between, just from V65 to V69. So don't know what happened there. Nevertheless, where ever you are "calling" from, a very thankful Aussie says cheers mate. Have a good one... :)
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cor-el
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17516 løsninger 158398 svar

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp). *https://support.mozilla.org/en-US/kb/dedicated-profiles-firefox-installation
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