Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps randomly losing my Saved Logins recently??

  • Ingen svar
  • 2 har dette problem
  • 13 visninger
more options

I am noticing a disturbing trend with Firefox browser recently, and that is that almost every other login page I got to in Firefox has lost the saved login that has always been available in the past. I have them mostly written somewhere else, and can still login, after some searching, but this is an unwelcome extra step that I thought Firefox would alleviate, by saving logins for websites. This has never been a problem before as all of these site's login information (usernames & passwords) was saved by the browser to easily populate, but now I go to Preferences>Privacy & Security>Saved Logins, enter the name of the site in the search, and nothing comes up. It is like the browser has never heard of that site before, nor the login information saved?? This is frustrating because there is no way for me to check on the json file that contains the saved logins, that I can find. I have been told that the json file may have been changed to json.corrupt., and I should find it, and rename it back to the original, but this is something I cannot find anywhere. How can I access the json saved login information file to check it please, and why would the browser just be randomly forgetting saved logins?? Oh yes, and Thanks in advance!!

I am noticing a disturbing trend with Firefox browser recently, and that is that almost every other login page I got to in Firefox has lost the saved login that has always been available in the past. I have them mostly written somewhere else, and can still login, after some searching, but this is an unwelcome extra step that I thought Firefox would alleviate, by saving logins for websites. This has never been a problem before as all of these site's login information (usernames & passwords) was saved by the browser to easily populate, but now I go to Preferences>Privacy & Security>Saved Logins, enter the name of the site in the search, and nothing comes up. It is like the browser has never heard of that site before, nor the login information saved?? This is frustrating because there is no way for me to check on the json file that contains the saved logins, that I can find. I have been told that the json file may have been changed to json.corrupt., and I should find it, and rename it back to the original, but this is something I cannot find anywhere. How can I access the json saved login information file to check it please, and why would the browser just be randomly forgetting saved logins?? Oh yes, and Thanks in advance!!